Job Description

Reports to: General Manager
Job Summary: Responsible for assisting servers or bartenders in providing exceptional service by delivering food orders from the kitchen to guests rapidly and accurately.

Major areas of responsibility:
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
• Maintain adequate supplies of items needed throughout the shift such as ice, plates, glasses, and sauces.
• Locate items requested by guests.
• Perform serving, cleaning, or stocking duties.
• Carry completed orders from kitchen to tables or bar for guests.
• Clean counters, shelves, walls, or equipment in food service areas.
• Garnish foods and position them on tables to make them visible and accessible.
• Complete all running side-work throughout shift.
• Keep floor clean- sweep, mop, or vacuum.
• Some expo tasks may be required as necessary. These tasks include dessert making, adding to sides and sauces to entrees, and ticketing orders ready to run.
• Restock plates, bowls, flatware, etc. from the dish pit to the line.
• Pre-portion condiments in ramekin cups as needed.
• Package to-go orders accurately and bring to the host stand as needed.
• Maintain a positive and professional approach to coworkers and customers.

Requirements

Qualification Standards
• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Initiative - Job requires a willingness to take on responsibilities and challenges.
• Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
• Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Integrity - Job requires being honest and ethical.
• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Social Orientation - Job requires preferring to work well with others rather than alone.