Food Service Liaison

Seneca, Pennsylvania

Employer: UPMC Senior Communities
Industry: Hospital
Salary: Competitive
Job type: Full-Time
UPMC is excited to consider your application for the Food Service Liaison position! This flex, full-time role features 1st & 2nd shifts from 6:00 AM to 2:30 PM and 11:00 AM to 7:30 PM. The position also includes every other weekend and rotating holidays. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:
  • Communicates patient concerns or issues to supervisor or clinical staff promptly to ensure swift resolution and patient satisfaction.
  • Handles all phone calls with professionalism, using effective telephone skills to address inquiries and follow up on issues until resolved.
  • Processes nutrition care orders according to established procedures, ensuring accuracy and timeliness to support patient dietary needs.
  • Troubleshoots and resolves interface issues with diet orders, coordinating with technical support for software and printer problems as needed.
  • Prepares tray tickets for food assembly following workflow procedures to maintain efficiency and accuracy in meal service.
  • Assists patients with menu planning in a friendly and helpful manner, adhering to diet orders to meet individual nutritional needs.
  • Maintains detailed record-keeping and prepares reports as assigned to ensure accurate documentation and compliance with procedural standards.
  • Reports software and printer issues to the appropriate IS individual or group promptly to minimize disruptions and maintain operational efficiency.


Qualifications:

  • Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-08-27
Reference: 6285469907
Country: United States
State: Pennsylvania
City: Seneca

About UPMC Senior Communities

Founded in: 1893
Number of Employees: 110000

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