Reporting to the Lead Nutrition Care Associate, Food Service Supervisor or Food Service Manager, the Nutrition Care Associate coordinates and communicates all information related to patient meal service. His/her main responsibility is interacting and providing exceptional customer service to patients as it relates to order taking and delivering/collecting meals.

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes nutrition orders and tray tickets with 100% accuracy to ensure accurate and up to date nutritional needs are provided. Manually enters patient's menu selections for patients with multiple diet restrictions and assures selections fall within nutritional parameters for the restrictions. (40%)
• Communicates with supervisor, Lead Food Service Associate, Registered Dietitians, and Food Service Associates regarding patient preferences, requests for diet education, poor intake, allergies and special requests to ensure consistent, appropriate, safe and appealing meals. (15%)
• Is proficient in CBORD Food Service Suite nutrition software and processes nutrition orders and tray tickets with 100% accuracy to ensure accurate and up to date nutritional needs are provided. (15%)
• Maintains appropriate floor stock according to par levels and records usage accordingly
• Cross-references and manually enters patient's diet allergies that do not interface with CBORD nutritional software from electronic medical record. (10%)
• Coordinates and collaborates with Food Service Associates to ensure smooth departmental operations. (10%)
• Multitasks in the diet office to ensure meal service is efficient and running on time. (5%)
• Calls patients to inform them of menu changes. (5%)
• Maintains sufficient supplies of menus and forms in office at all times to facilitate efficient services.
• Participates in and attends all department in-services to maintain department operating standards.

Qualifications

• High School Diploma or equivalent required
• Previous nutrition office experience preferred, but not required

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

Par Reference Code

108135