Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Under supervision, supervises the activities of all employees involved in the Nutrition and Food department areas of patient services, sanitation, cafeteria services, food production and nutrition support.

As a Starbucks shift supervisor, you'll be a role model of the store operations standards that define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and baristas alike.

Responsibilities:
1. Ensures all policy and regulatory standards are met, including health regulations and JCAHO standards. Remains current and compliant with ServSafe Manager Level Certification according to the statutes of the state of North Carolina.
2. Establishes own work plan and priorities, using and/or modifying established procedures. Assists in the development of plans, methods and procedures for improving the overall operations of the department, including quality improvement processes.
3. Interviews, hires, trains, schedules, and evaluates food service staff. Makes recommendations for disciplinary action up to termination as necessary. Maintains appropriate records.
4. Maintains high standards of sanitation throughout the work areas. Enforces a "clean as you go"policy and proper food handling. Ensures a safe work environment issues work orders for repairs.
5. Manages staff in accordance with Hospital's personnel policies and holds others accountable for the same. Schedules staff. Is responsible for employee time and attendance, payroll and other records as assigned.
6. Participates regularly in supervisory and other meetings and holds staff meetings as necessary and in accordance with departmental expectations.
7. Responsible for recipe development, food preparation, food presentation, distribution to service sites, proper holding of foods to be served and utilization of leftovers. Ensures staff are using safe food handling and proper cooking techniques, and that diet restrictions are being followed. Supervises all merchandising, temperature and taste testing of all food items records results.

8. Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.

Preferences

• Twelve (12) months of customer service experience in a retail or restaurant environment
• Six (6) months of experience in a position that required constant interaction with and fulfilling the requests of customers
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Looking for a sneak peek into a career with the Nutrition and Food Services team? Hear from our teammates about their career growth and what they enjoy about working at UNC Health: https://www.youtube.com/watch?v=brMGmyUDKr4

Other Information

Other information:
Education Requirements:
• High School diploma or GED
Licensure/Certification Requirements:
• No licensure or certification required.
Professional Experience Requirements:
• Two (2) years food service experience
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: NFS NCCH - Starbucks

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $19.11 - $27.16 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Evening Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.