About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee's voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Fraud and Operational Resilience Controls Lead

Job Description

• Location: New York, New York
• Type: Contract
• Job #79662

Our client, a leading financial services company is hiring a Fraud and Operational Resilience Controls Lead on a long-term contract basis.
Job ID 79662

Work Location:
New York, NY - Hybrid
Summary:
The Fraud and Operational Resilience Controls Lead will be responsible for identifying, monitoring, reporting and mitigating fraud risk for the NAM CCB Business, along with key operational resilience programs managed within the first line of defense. This position works closely with Business stakeholders as well as Independent Risk, Compliance, Internal Audit, Legal, Operations and other cross functional partners to monitor and strengthen the control environment.
Responsibilities:

• Deliver and enhance NAM CCB's Fraud Prevention control framework; identify emerging risks, opportunities for control enhancements and responses to Fraud Risk Appetite breaches.
• Provide daily advisory support to Bankers in the client response to fraud events (e.g., check fraud, ACH fraud, business email compromise).
• Report on key fraud risks, losses and metrics.
• Create training and awareness materials for CCB employees and clients on common fraud trends and techniques.
• Contribute to Business Continuity, Records Management, Cyber / Information Security, external and internal Third-Party Management, End User Computing, Model Risk Management, and Data Privacy control programs for NAM CCB.
• Liaise with Independent Compliance Risk Management (ICRM), Operational Risk Management (ORM), Security and Investigative Services (SIS), Information Technology (IT), Fraud Operations, and other Businesses to strengthen control programs, exchange best practices and drive consistency.
• Monitor control effectiveness, including periodic testing, through contribution to the Manager's Control Assessment (MCA) framework.
• Project manage CCB remediation efforts, including corrective actions resulting from audit findings, regulatory examinations, regulatory consent order implementation and other significant projects or tasks involving CCB; manage and prioritize deliverables across multiple business segments and stakeholders.
• Prepare and refresh business procedures documents and process flows.
• Other job-related duties may be assigned as required.

Required Skills:

• Minimum of 8 years of experience in a control function (first, second or third line of defense) or project management role at a financial institution or consulting firm.
• Strong background in fraud risk management required.
• Prior experience in business continuity, data privacy, information security, records management and/or third-party management preferred but not required.
• Prior experience monitoring controls.
• Prior experience with a large banking business serving institutional clients, such as Commercial Banking, Corporate & Investment Banking, Treasury & Trade Solutions, or Sales & Trading.
• Demonstrated analytical skills and experience, including the ability to communicate complex analytical ideas in a way that is understandable, and designing analytics solutions.
• Advanced proficiency in Microsoft PowerPoint and Excel (e.g., pivot tables, VLOOKUP).
• Successful experience operating within a multi-disciplined function and juggling competing priorities.
• Strong relationship/partnership skills, with the ability to unite individuals from different departments, functions, geographies, or backgrounds. Prior client-facing experience is a plus.
• Active listening, influencing, and negotiating skills.
• Ability to work both as part of a team and autonomously.
• Forward-compatible mindset, with the desire to leverage technology to improve controls and monitoring.

Education:

• Undergraduate degree from an accredited university in the U.S. or abroad required.
• Master's degree or MBA preferred.

Pay: $79-$102 per hour.