Front Desk Agent
Hyatt Vacation Club at Beach House, Florida
Employer: Hyatt Vacation Ownership
Industry: Rooms & Guest Services Operations; Customer Service
Salary: $20.20 per hour
Job type: Part-Time
Job Description
Hourly Rate: $20.20
Are you looking for a place where meaningful moments are made together?
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Site Specific Perks
As a Guest Services Agent, a typical day will include:
Guest Experience and Company Standards
To Become a Guest Services Agent at HVC:
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Requirements
#US HVO Resort Ops
Hourly Rate: $20.20
Are you looking for a place where meaningful moments are made together?
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
- *Benefit Eligibility will vary by position
Site Specific Perks
- Free on-site parking
- Discounted shoes through Shoes for Crews twice per year (Engineering)
- Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter
- Birthday Celebrations
- Discounted meals from a 3rd party vendor
As a Guest Services Agent, a typical day will include:
- Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
- Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
- Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
- Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
- Answers telephone calls and routes calls to the proper department as applicable.
- May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards
- Welcome and greet guests and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
To Become a Guest Services Agent at HVC:
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
- Specific job duties may differ by property, size of team, or facility.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Requirements
#US HVO Resort Ops
Created: 2024-10-04
Reference: J3M39Y6C31G0C15TX8J
Country: United States
State: Florida
City: Hyatt Vacation Club at Beach House
Similar jobs:
-
Overnight Front Desk Agent - Waldorf Astoria Orlando
Waldorf Astoria Hotels & Resorts in Orlando, Florida💸 $18.75 per hour -
Front Desk Agent
AEG in Brooksville, Florida -
Front Desk Agent
Hyatt Vacation Ownership in Hyatt Vacation Club at Sunset Harbor, Florida💸 $20.20 per hour -
Front Desk Agent (Part-Time, Overnight)
FirstService Residential in Miami, Florida💸 $17.00 per hour -
Front Desk Agent (Evening/Overnights)
FirstService Residential in Miami, Florida💸 $16.48 per hour -
Front Desk Agent - Embassy Suites Downtown Tampa Convention Center
Embassy Suites by Hilton in Tampa, Florida -
Front Desk Agent - Embassy Suites Downtown Tampa Convention Center
Embassy Suites by Hilton in Tampa, Florida -
PT Overnight Front Desk Agent - Embassy Suites Downtown Tampa Convention Center
Embassy Suites by Hilton in Tampa, Florida -
Front Desk Agent (Full-Time)
FirstService Residential in Miami, Florida💸 $18.00 per hour -
Information Technology Senior Service Desk Agent
Miami-Dade Seaport Department in Miami, Florida -
Front Desk Agent (Full-Time)
FirstService Residential in Lauderdale, Florida💸 $16.54 per hour -
Front Desk Agent
FirstService Residential in Miami, Florida💸 $17.00 per hour -
Front Desk Agent
FirstService Residential in Sunny Isles Beach, Florida💸 $18 per hour -
PT Overnight Front Desk Agent - Embassy Suites Downtown Tampa Convention Center
Embassy Suites by Hilton in Tampa, Florida -
Front Desk Agent
FirstService Residential in Key Biscayne, Florida💸 $21.00 per hour -
Front Desk Agent
Great Wolf Lodge in Naples, Florida💸 $17 per hour