Front Desk Clerk

Are you ready to join a winning team and enjoy Day One Benefits, Daily Pay and unmatched perks? Look no further. Our fast-growing company values exceptional guest experiences, and we need you to be the heart of it all! As a Front Desk Agent at Bent Creek Village, you will play a crucial role in crafting a beautiful atmosphere and providing warm and friendly service to help our guests make lifelong memories.

At HGV, we believe that helping people get away helps you get ahead. We are committed to helping you achieve your goals and build a bright future. Join our team and take advantage of this outstanding opportunity to be part of our journey to success. Apply now and see just how far you can go!

Why do Team Members Like Working for us:

• Positive Team Environment
• Discounted Hilton hotel rates worldwide: Our Go Hilton Team Member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
• Recognition Programs and Rewards
• 401(k) program with company match.
• Paid Time off and Paid Sick Days
• Perks At Work: employee pricing platform
• Employee Assistance Program that supports your physical and mental well-being
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Main Responsibilities:

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

Job Details

• Full-time, year-round.
• 3 pm to 11 pm.

What are we looking for:

• No experience is required - we will teach you everything you need to know!
• A professional demeanor.
• Basic computer skills.
• Proficient English language, both verbally and in writing.
• Open and flexible availability, including weekends and holidays
• Ability to multi-task responsibilities and prioritize.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.