Front Desk Receptionist

Insight Global is seeking multiple Front Desk Receptionists in Jupiter, Florida. These Front Desk Receptionists will be responsible for checking patients in/out, answering or returning phone calls, processing payments, patient information and ensuring all patients have been helped adequately. These offices are extremely high volume, and the Receptionist could expect at least 50 calls per day while managing patients checking in and out and handling day to day requests. These Receptionists would use EPIC and previous experience with this software or another EMR would be extremely beneficial. This role would prefer a candidate who has previous experience within a medical office setting checking patients in/out, answering/returning phone calls, processing insurance, prior authorizations, running eligibility and navigating and EMR or EHR system.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 6 months+ of front desk, check in/out, medical office experience
- Previous background within one of the specialties of the practice
- Comfortable answering 50+ phone calls per day
- Knowledge of ECW, Epic or Cerner any EMR or EHR experience (migrating to EPIC in the next 2 weeks)

Nice to Have Skills & Experience
- Background using eClinicalWorks
- Prior experience a MA
- Experience processing insurance, prior authorizations, running eligibility, navigating Availity or another RCM tool for insurance
- Familiarity with Medicare, Medicaid and health plan providers
- COVID/Flu vaccinated or willing to complete medical/religious exemptions

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.