Front Office Supervisor - Andaz Scottsdale

Summary:

WE CARE FOR PEOPLE SO THEY CAN BE THEIR BEST.

As we continue to grow, we don't lose sight of what's most important-people . Hyatt is a company that was built by family. It's a workplace where coworkers become friends. Every day we care for our guests. Care is at the heart of our business, and it's this distinct guest experience that makes Hyatt one of the world's best hospitality brands.

Hyatt has been named to the 2024 "100 Best Companies to Work For®" list by Fortune and Great Place to Work ® for the 11th consecutive year. This list recognizes the top U.S. companies that are building a culture of trust and care where all can thrive .

Starting at $20.15/hour

Role & Responsibilities include but are not limited to:

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties include processing forms of payment and responding to guest inquires.

Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Qualifications:

• Ability to work weekends and holidays when needed.
• Exceptional Customer Service skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

The Hotel

At Andaz Scottsdale Resort & Bungalows, we don't do the Desert Southwest like everyone else. We stick out on purpose-through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We'd love to talk to you about joining the Andaz Scottsdale team.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Benefits & Perks

• Enjoy free meals in our colleague cafe
  

• Discounted & Complimentary Hotel Room Nights
  

• Medical Dental and Vision Insurance (Full-time colleagues)
  

• Retirement savings plan
  

• Excellent training and professional development
  

• Opportunities to work around the world with Hyatt Hotels and Resorts
  

• Tuition reimbursement, up to $1,000 a year!
  

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so .

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Proof of eligibility to work in the United States is required , as well as a completed background check.