Summary

Serves as an Operational Specialist which could include the roles of Flight Controller, Instructor, Analyst, and Technical Specialist in mission operations for the International Space Station, Commercial Crew, Commercial LEO (Low Earth Orbit) Development Program (CLDP), Artemis, Orion, Human Lander Systems and Gateway Programs in the Flight Operations Directorate.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Videos

Duties

• Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
• Provides engineering leadership in the development, definition, and integration of overall operations requirements. Supports the definition and development of concepts, ground rules, and techniques for human spaceflight operations.
• Analyzes and resolves joint issues and constraints of both pre-flight and real-time operations. This includes developing and executing clear, concise communication in a real-time operational environment.
• Represents the organization as a senior Flight Controller for human spacecraft at various technical and operational meetings with other NASA and Government elements, commercial partners and with contractor personnel.
• Leads mission, spacecraft, operational product development, and on-board software design activities ensuring constraints and requirements between mission objectives and vehicle capabilities are met while maximizing crew safety and mission success.
• Develops operations documentation to effectively accomplish mission objectives without compromising crew safety. Documentation includes flight rules, crew and ground procedures, operations support timelines, systems manuals, and console handbooks.
• Evaluates the performance of group personnel in training, informs the group lead of evaluation results, and provides oral and written critiques to the individual under evaluation. Recommends any additional training to ensure proficiency.
• Presents operations concepts, techniques, and proposed solutions to boards and panels containing diverse audiences of varying levels of NASA and contractor leadership.
• Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

Conditions of Employment

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• This position requires the ability to successfully obtain and maintain a Flight Controller Physical.
• This position may require a one year trial period.

Qualifications

In addition to the Basic Education Requirement (in the Education section below), to qualify for this position you must meet the requirements below. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

NASA utilizes OPM-approved qualification and rating requirements specific for Aerospace Technology (AST) positions which recognizes NASA's unique aerospace work. The specific qualifications and minimum education requirements are further described below and within the education section of the job announcement.

To qualify for GS-11, you must have:

a) You must have one year of directly related specialized experience equivalent to the GS-09 level:

• Supporting development of engineering analysis, operational concepts, plans, procedures, or real time support requirements for spacecraft hardware and software systems for the real-time flight control of human space flight;
• Applying console operating procedures and the operational aspects of human rated spacecraft and ground support systems, as used to develop flight procedures, flight techniques, and/or mission rules;
• Supporting the execution of mission objectives including spacecraft hardware and software systems management as well as their functions, operations, design, crew procedures, or mission rules.

OR

b) Completed all requirements for a doctoral degree (i.e., Ph.D. or equivalent) in an appropriate field

OR

c) Completed 3 full academic years of graduate education in an appropriate field

OR

d) Have an equivalent combination of experience and graduate study as discussed in a), b) and c) above

To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level:

• Performing work as a flight controller, flight controller instructor, or crew instructor in support of human space flight mission operations;
• Preparing technical and engineering documents or reports and give oral presentations at technical forums concerning human space flight mission operation issues;
• Participating in the development of flight procedures, flight techniques, mission rules and crew operating procedures, and mission objectives related to the following areas: console operation procedures and human rated spacecraft and ground support systems.

To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level:

• Performing work as a senior flight controller, flight controller instructor, or crew instructor in support of human space flight mission operations;
• Preparing technical and engineering documents and reports and give oral presentations at technical forums to high level officials concerning human space flight mission operation issues;
• Developing flight procedures, flight techniques, mission rules and crew operating procedures, and mission objectives related to the following areas: console operation procedures and human rated spacecraft and ground support systems.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

Basic Education Requirement: You must have successfully completed a bachelor's degree with a major in one of the following:

a) Engineering from a college or university that has ABET accredited engineering programs

b) Physical Science, Mathematics, Life Science or other field of Science

c) Computer Science that included 30 semester hours or 45 quarter hours of course work in any combination of mathematics, statistics and computer science with at least half of those hours in mathematics and statistics courses that included differential and integral calculus; and that provided an in-depth knowledge of theoretical and practical applications of computer science, including digital computer system architecture and system software organization, the representation and transformation of information structures, and the theoretical models for such representations and transformations.

If you did not complete a qualifying bachelor's degree, you may be eligible if you have obtained a graduate degree in an AST qualifying field, as listed above.

Degrees in engineering technology are not considered qualifying for this position.

Engineering degrees earned within the United States: Engineering degrees earned within the United States must be from a college or university that has at least one ABET accredited engineering program. To find out if a school has at least one ABET accredited program, please visit http://www.abet.org.

Engineering degrees earned outside the United States: Engineering degrees earned outside the United States must be recognized by a Mutual Recognition Agreement (MRA), often known as accords. These are non-governmental agreements among organizations that accredit academic degree programs. MRAs recognize the substantial equivalence of mature accreditation systems and programs accredited by signatory organizations within their jurisdictions. For a listing of Signatories, please visit, https://www.abet.org/global-presence/mutual-recognition-agreements/is-your-program-recognized/.

Science and other related degrees earned within the United States: Science and other related degrees must have been awarded from colleges or universities that are accredited by recognized accrediting organizations. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.

Science and other related degrees earned outside the United States: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

All degrees must have been received in the year of, or any year subsequent to the original date of accreditation.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

This appointment may be extended beyond the initial appointment date, for a period not to exceed a total of 10-years.

Current Federal civilian employees may apply for this position. If selected, a break in service of at least 4 calendar days may be required prior to appointment to this position.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:

- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.

- Meet the minimum qualifications requirements for the position

- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

This is a bargaining unit position. If additional selections are made, those positions may or may not be in a bargaining unit. To learn more about bargaining units at NASA please click here NASA Unions (Bargaining Units) | NASA.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

• Advanced Technical Training Design
• General Engineering
• Mission Assurance
• Mission Execution
• Technical Competence

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. If you are using a Curriculum Vitae (CV) as a resume, it must meet all requirements listed above for a complete resume package. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:
  
  • Classified or government sensitive information.
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
  • Encrypted and digitally signed documents.
  
  If your resume contains any of the above information, you must redact that information prior to the submission of your application.
  
  The following documents are required:
  
  
  • Resume
  • Transcript
  
  
  As listed above in the Education section above, this position has a basic education requirement.
  
  To be found qualified, you must provide a copy of your college transcript that fully demonstrates you meet the requirements listed in the Education section. You may provide either an unofficial transcript or a copy of an official transcript. Failure to provide a complete copy of your college transcript that shows you have completed a required degree program or coursework will result in you being found not qualified.
  
  You may need to submit other supporting documents (licenses, certification, veterans' preference information, etc.), based on your answers to the application questionnaire. When you apply, please verify you submit the appropriate documents. Do not submit an OF-306 with your application.
  
  If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
  
  Official documents are required at the time of appointment for verification of eligibility and qualifications.
• How to Apply
  
  Please read the entire announcement and all the instructions before you begin an application and have all required information available. We encourage you to provide a complete description of your educational achievements and include both paid and non-paid work in the experience portion of your resume. If you submit a resume that does not contain the required information, you may lose consideration.
  
  To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below.
  
  The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
  
  1. To begin the application process, you will need to be logged into your USAJOBS account. If you do not have a USAJOBS account, you will need to create one before beginning the application process. Once logged in to your account, click on the "Apply" link.
  
  2. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. We strongly encourage you to utilize the USAJOBS resume builder when creating your resume. Using the resume builder will help you ensure your resume includes important information related to your qualifications and eligibility for this position. Answer the questions presented in the application and attach all necessary supporting documentation. During the application process you can review, edit, delete and update your information. We'll automatically save your progress as you go, so you won't lose any changes. Your uploaded documents may take several hours to clear the virus scan process.
  
  3. After acknowledging you have reviewed your application package, complete the 'Include Personal Information' section as you deem appropriate and click to continue with the application process. You will be taken to the vacancy questionnaire which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.
  
  4. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
  
  NASA's online application process provides step by step guidance to ensure you provide all needed information. If you are unable to apply online, please contact NSSC-CONTACTCENTER@MAIL.NASA.GOV for assistance. Be advised - application materials faxed, emailed, and/or mailed to Johnson Space Center will not be accepted for this announcement.
  
  NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.
  
  Agency contact information
  
  
  
  NASA Shared Services Contact Center
  
  Phone
  
  1-877-677-2123
  
  Fax
  
  1-866-779-6772
  
  Email
  
  nssc-contactcenter@mail.nasa.gov
  
  Address
  
  Johnson Space Center
  
  2101 NASA Parkway
  
  Houston, TX 77058
  
  US
  
  Next steps
  
  Once you submit your application package, you will receive an acknowledgement email. Throughout the process you will receive regular status updates through USAJOBS. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the hiring manager.
  
  If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing a scheduled appointment, we may rescind a tentative job offer.
  
  NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment. If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer. If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint, please contact: Agency-FCCJ@NASA.gov.
  
  An official, written job offer will be issued once all requirements have been verified.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. If you are using a Curriculum Vitae (CV) as a resume, it must meet all requirements listed above for a complete resume package. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:

• Classified or government sensitive information.
• Social Security Number (SSN)
• Photos of yourself
• Personal information, such as age, gender, religious affiliation, etc.
• Encrypted and digitally signed documents.

If your resume contains any of the above information, you must redact that information prior to the submission of your application.

The following documents are required:

• Resume
• Transcript

As listed above in the Education section above, this position has a basic education requirement.

To be found qualified, you must provide a copy of your college transcript that fully demonstrates you meet the requirements listed in the Education section. You may provide either an unofficial transcript or a copy of an official transcript. Failure to provide a complete copy of your college transcript that shows you have completed a required degree program or coursework will result in you being found not qualified.

You may need to submit other supporting documents (licenses, certification, veterans' preference information, etc.), based on your answers to the application questionnaire. When you apply, please verify you submit the appropriate documents. Do not submit an OF-306 with your application.

If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.

Official documents are required at the time of appointment for verification of eligibility and qualifications.

How to Apply

Please read the entire announcement and all the instructions before you begin an application and have all required information available. We encourage you to provide a complete description of your educational achievements and include both paid and non-paid work in the experience portion of your resume. If you submit a resume that does not contain the required information, you may lose consideration.

To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

1. To begin the application process, you will need to be logged into your USAJOBS account. If you do not have a USAJOBS account, you will need to create one before beginning the application process. Once logged in to your account, click on the "Apply" link.

2. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. We strongly encourage you to utilize the USAJOBS resume builder when creating your resume. Using the resume builder will help you ensure your resume includes important information related to your qualifications and eligibility for this position. Answer the questions presented in the application and attach all necessary supporting documentation. During the application process you can review, edit, delete and update your information. We'll automatically save your progress as you go, so you won't lose any changes. Your uploaded documents may take several hours to clear the virus scan process.

3. After acknowledging you have reviewed your application package, complete the 'Include Personal Information' section as you deem appropriate and click to continue with the application process. You will be taken to the vacancy questionnaire which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.

4. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.

NASA's online application process provides step by step guidance to ensure you provide all needed information. If you are unable to apply online, please contact NSSC-CONTACTCENTER@MAIL.NASA.GOV for assistance. Be advised - application materials faxed, emailed, and/or mailed to Johnson Space Center will not be accepted for this announcement.

NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.

Agency contact information



NASA Shared Services Contact Center

Phone

1-877-677-2123

Fax

1-866-779-6772

Email

nssc-contactcenter@mail.nasa.gov

Address

Johnson Space Center

2101 NASA Parkway

Houston, TX 77058

US

Next steps

Once you submit your application package, you will receive an acknowledgement email. Throughout the process you will receive regular status updates through USAJOBS. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the hiring manager.

If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing a scheduled appointment, we may rescind a tentative job offer.

NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment. If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer. If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint, please contact: Agency-FCCJ@NASA.gov.

An official, written job offer will be issued once all requirements have been verified.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request