General Manager, Highmark Stadium
Orchard Park, New York
Employer: Delaware North
Industry: Operations
Salary: $104100 - $140500 per year
Job type: Full-Time
The Opportunity
As a General Manager of our football operation, you will be responsible for effectively and profitably
managing all aspects of our hospitality operation. Our ideal General Manager candidate shares our passion for delivering the highest quality of service to our guests - taking great pride in your work and the impact you have on a moment or occasion. You're an inspiring leader who understands that training and developing your team is critical to the operation and you manage people, processes, budgets, and expenses successfully and effectively.
At Highmark Stadium, we provide food and beverage for concessions, luxury suites, catering, premium food and beverage in clubs, and team dining for our partner the NFL's Buffalo Bills. We're working behind the scenes and on the front lines - making each guest experience, moment, and memory the best it can be.
Pay
Minimum - Anticipated Maximum Base Salary: $104100 - $140500 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Delaware North operates concessions, and premium dining at Highmark Stadium since dating back to 1992. The 71,870-seat venue is home of the NFL's Buffalo Bills. Our culinary team creates locally and regionally inspired fare for the stadium's concession outlets. Premium dining includes suites and clubs offering in-seat service.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
As a General Manager of our football operation, you will be responsible for effectively and profitably
managing all aspects of our hospitality operation. Our ideal General Manager candidate shares our passion for delivering the highest quality of service to our guests - taking great pride in your work and the impact you have on a moment or occasion. You're an inspiring leader who understands that training and developing your team is critical to the operation and you manage people, processes, budgets, and expenses successfully and effectively.
At Highmark Stadium, we provide food and beverage for concessions, luxury suites, catering, premium food and beverage in clubs, and team dining for our partner the NFL's Buffalo Bills. We're working behind the scenes and on the front lines - making each guest experience, moment, and memory the best it can be.
Pay
Minimum - Anticipated Maximum Base Salary: $104100 - $140500 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
- Maintain positive client relations through effective communication and prudent financial practices, while providing efficient services and quality products.
- Develop and manage all vendor relationships.
- Hire, train, and develop management team and ensure all team members at the venue are supported and managed effectively in order to provide an optimal experience for guests and team members.
- Determine and control staffing levels in an effort to maximize net returns to Delaware North and the client while maintaining guest service levels.
- Make operational recommendations and establish prices for products and services within approved budget.
- Be held accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment.
- Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, employment, and EEO guidelines.
- Verify, prepare, and submit reports and monthly projections as required as well as ensure effective systems for finance, inventory, and payroll procedures are in place.
- A minimum of 10-12 years' management experience in the contract foodservice industry, encompassing in premium services, catering, and concessions in a sports venue.
- Experience operating in a NFL facility, sports or entertainment venue with a minimum of $20 million in annual revenue.
- Bachelor's degree in Business Management or similar.
- Operational financial management accountability and budgeting experience.
- Prior project management experience preferred.
Delaware North operates concessions, and premium dining at Highmark Stadium since dating back to 1992. The 71,870-seat venue is home of the NFL's Buffalo Bills. Our culinary team creates locally and regionally inspired fare for the stadium's concession outlets. Premium dining includes suites and clubs offering in-seat service.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Created: 2024-06-13
Reference: juR4b3GCTjTF
Country: United States
State: New York
City: Orchard Park
Similar jobs:
-
Club Supervisor, Highmark Stadium
Delaware North in Orchard Park, New York💸 $20.00 - $22.00 per hour -
Porter, Highmark Stadium
Delaware North in Orchard Park, New York💸 $17.00 - $17.00 per hour -
Food Service Cashier, Highmark Stadium
Delaware North in Orchard Park, New York💸 $27 per hour -
Warehouse Team Member, Highmark Stadium
Delaware North in Orchard Park, New York💸 $17.00 - $17.00 per hour -
Concessions Supervisor, Highmark Stadium
Delaware North in Orchard Park, New York💸 $20 per hour -
Luxury Suites Supervisor, Highmark Stadium
Delaware North in Orchard Park, New York💸 $20.00 - $20.00 per hour -
Bartender, Highmark Stadium
Delaware North in Orchard Park, New York💸 $10.00 - $10.00 per hour -
Executive Chef, Highmark Stadium
Delaware North in Orchard Park, New York💸 $68300 - $92200 per year -
Senior Clubs Supervisor, Highmark Stadium
Delaware North in Orchard Park, New York💸 $20.00 - $24.00 per hour -
Lead Cook, Highmark Stadium
Delaware North in Orchard Park, New York💸 $19.00 - $20.00 per hour -
Server, Highmark Stadium
Delaware North in Orchard Park, New York💸 $10.00 - $10.00 per hour -
Coordinator, PSL Sales - New Highmark Stadium
AEG in Williamsville, New York -
Sous Chef, Highmark Stadium
Delaware North in Orchard Park, New York💸 $58458 - $66800 per year -
Game Week Setup Staff, Highmark Stadium
Delaware North in Orchard Park, New York💸 $17.00 - $17.00 per hour -
Cook, Highmark Stadium
Delaware North in Orchard Park, New York💸 $17.00 - $18.00 per hour -
Sous Chef II, Highmark Stadium
Delaware North in Orchard Park, New York💸 $58458 - $76800 per year -
Concessions Stand Attendant, Highmark Stadium
Delaware North in Orchard Park, New York💸 $15.00 - $15.00 per hour -
Catering Server, Highmark Stadium
Delaware North in Orchard Park, New York💸 $18.00 - $18.00 per hour -
Culinary Supervisor, Highmark Stadium
Delaware North in Orchard Park, New York💸 $21.00 - $24.00 per hour