IU Dining and Hospitality is committed to serving the Hoosier community by providing an environment to grow with innovative cuisine and to create shared experiences.

At IU Dining and Hospitality we hire managers with the talent, integrity, and passion to support our mission. We provide an environment that supports and empowers our people to exceed our expectations and achieve their professional and personal goals. Your ability to succeed is limited only by your energy and drive.

Apply for this exciting opportunity to lead a diverse, multigenerational team at an IU Dining and Hospitality location where you'll serve guests from across the Bloomington campus. You'll collaborate with a skilled culinary team to develop menus for your location and work to create a service model that delivers an exceptional experience to our guests, especially our student guests in their home-away-from-home.

Job Summary

Department-Specific Responsibilities

• Manages both front of house and back of house staff schedules, payrolls, and team training.
• Assists with budget planning and forecasting for your operation.
• Manages food service preparation, menus, budgets, and point of sale system.
• Works with the culinary and management teams in creating menus and providing high quality food.
• Maintains excellent relationships with guests.
• Oversees the hiring, onboarding, and training, of all staff at assigned location.
• Develops a plan to provide and monitor excellent customer service from all members of the team.
• Ensure all standard operating procedures are being met daily.
• Works with campus leaders to market the operations effectively.
• Sets personal and professional development goals and provides regular updates on your progress.
• Provides guidance and plans to promote overall operational effectiveness.
• Communicates effectively to multiple audiences.

General Responsibilities

• Manages and oversees dining operation and activities.
• Trains staff in methods and procedures of customer service, food preparation, and proper use of equipment.
• Oversees staff responsible for placing food orders and ensures the dining facility has the necessary resources and supplies to operate effectively.
• Conducts regular inspections of the kitchen, dining room, and other food service facilities to ensure compliance with government, safety, and sanitation requirements.
• Works with Food Services Leader(s) to prepare short and long-term fiscal budgets.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in culinary, hospitality, or related field

WORK EXPERIENCE

Required

• 2 years of food service experience

Preferred

• 1 year of management experience in relevant field

LICENSES AND CERTIFICATES

Required

• Food Safety (ServSafe) certification within 180 days from the date of hire

SKILLS

Required

• Ability to lead/manage others.
• Demonstrates customer service skills.
• Demonstrates time management and priority setting skills.
• Ability to influence internal and/or external constituents.
• Ability to inspire staff and deliver constructive feedback.
• Knowledge of professional cooking principles
• Ability to learn and use point of sale systems, and other university software such as TIME and FIS
• Knowledge of current applicable food codes and other relevant safety regulations.

Working Conditions / Demands

This position requires tasks typically associated with back-of-the-house food service work. It involves periods of both sedentary work and times of frequent movement about the workspace. Using commercial kitchen equipment and tools, moving supplies weighing 15 - 30 pounds, and effective communication skills are necessary. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

This is an in-person position.

Advertised Salary

Salary is based on experience.

Work Hours

Shift times vary according to business needs and will include weekdays as well as weekends (as necessary) to meet operational demands.

Management reserves the right to adjust work hours to accommodate specials meals and events.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Job Classification

Career Level: Operational

FLSA: Exempt

Job Function: Operations

Job Family: Food Services
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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