Job Description

The Garden & Gift Emporium is the fresh, new kid in town, offering inspired and thoughtfully curated Gifts, Housewares, Home & Garden Decor in Marin County. We are looking for a personable and results-driven Gift & Garden Department Manager for our San Rafael location. This person will have a passion for home decor, gifts, indoor plants, cooking and gardening.

Position Summary

The primary responsibilities of the Team Leader position are to maintain outstanding customer service, generate
sales, merchandise product, mentor and train staff, coordinate daily work flow, cash balancing, uphold store polices and safety procedures, and support the store management team in daily operations.

Major Responsibilities
The major responsibilities for this position include:

• Provide amazing customer service
• Mentor and train team members
• Coordinate daily workflow
• Support management in a variety of tasks
• Help resolve guest and Team Member issues
• Uphold store policies and safety procedures

Physical Requirements
The minimum physical requirements for this position include:

• Must be able to lift 40 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all
functions as set forth.

Minimum Requirements:
The minimum requirements for this position include:

• Ability to lead by example and set clear expectations.
• Excellent written and verbal communication skills; strong organizational skills
• Must be self-motivated and quality driven
• Ability to work a variety of shifts including nights, weekends and holidays.
• Effectively communicate with Guests, Team Members and Management.
• Skills/Knowledge: Knowledge of retail computer systems, electronic cash registers, MS Word and Excel a plus.
• Previous experience in a retail environment either in marketing, sales, cashier or back office.

We offer competitive compensation (starting at $18.00-21.00, depending on experience), a significant employee discount, flexible scheduling (both P/T and F/T), employee benefits, and much more. If you want to help people with their hardware needs, enjoy problem-solving, and would like to join a team-based sales environment, do not hesitate to apply. Previous experience in maintenance, construction, electrical, plumbing, or paint is helpful but not required, as is prior retail sales floor experience.

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