Global Account Manager, Global Financial Services
New York, New York
Employer: Amazon
Industry: Sales, Advertising, \u0026 Account Management
Salary: $153000 per year
Job type: Full-Time
AWS is seeking a world class sales professional to manage our global customer and partner relationship with a strategic Capital Markets financial services enterprise customer.
The Global Account Manager is responsible for partnering with the customer to build strategic relationships, articulate a clear vision and generate business value. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.
** For more information on Amazon Web Services, please visit http://aws.amazon.com
Key job responsibilities
-\tLeading and directing the AWS customer account team.
-\tIdentifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.
-\tWorking closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.
-\tDefining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
-\tThey should have a strong leadership presence and be able to command a room in a meeting. They should be seen as an authority in communicating via email, phone, and face to face. They must be comfortable writing executive briefing documents for, and communicating with, the most senior executives at the company.
-\tOperating with significant autonomy and discretion. A high degree of decision making is required in routine customer engagement, business judgment is critical.
-\tManaging the sales pipeline via Salesforce and facilitating all stages of a sale.
-\tParticipates and leads in the negotiation and closing of legal agreements, such as EAs, and contracts, such as PPAs.
-\tMaintains an operating knowledge of AWS's service catalog and is able to relate them to solving customers' business problems.
-\tHelps define product requirements by understanding and evangelizing the needs of customers. Feedback via PFR's or the service teams.
-\tWorking with marketing and communications to develop formal references, PR and case studies highlighting impactful customer activity and workloads running on AWS.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- 15+ years of experience in technology Sales in the Financial Services industry, working with a large Global Financial Services organization or ISV as the Global Account and Relationship Manager working with multiple business units and across different geographies.
- 15+ years of enterprise software selling experience in large global accounts. Other experiences to include: experience in large complex deal negotiations with a successful track record; ability to navigate across AWS and the customer in a trusted advisor/consultative approach.
PREFERRED QUALIFICATIONS
- A strong understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS) would be preferred.
- Experience as the primary account manager of a global federated enterprise working with multiple business units and influencing governance and policy is a plus.
- A BA or BS degree in computer science, engineering, business, marketing, or a related field (MBA preferred)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Global Account Manager is responsible for partnering with the customer to build strategic relationships, articulate a clear vision and generate business value. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.
** For more information on Amazon Web Services, please visit http://aws.amazon.com
Key job responsibilities
-\tLeading and directing the AWS customer account team.
-\tIdentifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.
-\tWorking closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.
-\tDefining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
-\tThey should have a strong leadership presence and be able to command a room in a meeting. They should be seen as an authority in communicating via email, phone, and face to face. They must be comfortable writing executive briefing documents for, and communicating with, the most senior executives at the company.
-\tOperating with significant autonomy and discretion. A high degree of decision making is required in routine customer engagement, business judgment is critical.
-\tManaging the sales pipeline via Salesforce and facilitating all stages of a sale.
-\tParticipates and leads in the negotiation and closing of legal agreements, such as EAs, and contracts, such as PPAs.
-\tMaintains an operating knowledge of AWS's service catalog and is able to relate them to solving customers' business problems.
-\tHelps define product requirements by understanding and evangelizing the needs of customers. Feedback via PFR's or the service teams.
-\tWorking with marketing and communications to develop formal references, PR and case studies highlighting impactful customer activity and workloads running on AWS.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- 15+ years of experience in technology Sales in the Financial Services industry, working with a large Global Financial Services organization or ISV as the Global Account and Relationship Manager working with multiple business units and across different geographies.
- 15+ years of enterprise software selling experience in large global accounts. Other experiences to include: experience in large complex deal negotiations with a successful track record; ability to navigate across AWS and the customer in a trusted advisor/consultative approach.
PREFERRED QUALIFICATIONS
- A strong understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS) would be preferred.
- Experience as the primary account manager of a global federated enterprise working with multiple business units and influencing governance and policy is a plus.
- A BA or BS degree in computer science, engineering, business, marketing, or a related field (MBA preferred)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Created: 2024-08-22
Reference: 2660196
Country: United States
State: New York
City: New York
ZIP: 10036
About Amazon
Founded in: 1994
Number of Employees: 1600000
Website: https://www.amazon.com/
Career site: https://www.amazon.jobs/en/
Instagram: https://www.instagram.com/amazon/
LinkedIn: https://www.linkedin.com/company/amazon/
Facebook: https://www.facebook.com/Amazon
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