About the Role

You will be responsible for running Uber's Grocery and Retail (GR) business in the United States. Focus areas include defining the country's GR business strategy, P&L ownership, building marketplace efficiencies, crafting/executin‌g the commercial strategy, and driving operational excellence. This is the ideal role for someone who has retail or CPG experience, proven track record of scaling a fast growing business, running commercial and sales teams, driving pricing and promotional strategy to achieve growth and margin objectives, executing on weekly and monthly trading campaigns, operating an effective marketplace, and can dive from high-level to detail where needed. You are obsessed with iterating to obtain operational rigor and 'Uber' quality throughout the customer experience. Deeply understanding your market, building local partnerships, and effectively collaborating with cross-functional partners and the global team is critical. This role will report to the VP, Grocery and Retail.

What You'll Do

- Strategy: Develop and drive alignment around a focused growth strategy for the Uber Grocery business across the US market considering the broad competitive environment. Able to identify areas for Uber to differentiate sustainably. To do this, you will develop a deep understanding of the broader industry trends and be able to identify and explore opportunities ahead of competitors with a short, mid, and long-term vision
- P&L Management: Be responsible for the overall P&L of the country, across all businesses, achieving challenging growth and EBITDA objectives. Be willing to make trade offs to optimize the ROI from team & investments to successfully maximize long term growth
- Operations: Lead a team to deliver operational excellence and continuously optimize to improve margins and efficiency. Partner effectively with a broader Delivery Operations team to ensure US Grocery continues to improve on operational metrics
- Commercial execution: Able to secure and build strong partnerships with Merchants across US (and to play a leading role with US based global Merchants). Ability to sell benefits of Uber Grocery & Retail, negotiate sustainable commercial agreements, extract ongoing value via both operational improvements and investment asks. Be the face of US retail to CPGs in partnership with Ads teams to extract maximum investment for Uber. Able to execute strong ROI from Sales and AM teams including setting the right SIP
- Retail trading: Design and execute weekly and monthly trading plans - ensuring Uber customers get compelling promotions, merchandising to drive discoverability, engagement and ultimately maximize profitable growth
- Governance: Collaborate with global and local Uber cross-functional teams (e.g., Central Operations, Product, Engineering, Marketing, Policy, Community Operations, Legal, Strategy, Finance, People, Core Delivery, Ads) and play an active role in Global Grocery LT. Ensure regional needs are met and we are progressing against key objectives and strategic priorities
- Leadership: Lead, motivate a high-caliber 100+ person commercial, sales and operations teams, and focus on creating a high-performing, engaged organization
- Stakeholder Management: Engage internal and external stakeholders for Uber GR. Engage with local merchant partners, as well as regulatory and political partners within the Grocery delivery ecosystem

Basic Qualifications

- 12+ years of experience in business management, operations, strategy, and leadership at managerial level
- Has led commercial teams and comes with retail or CPG experience

Preferred Qualifications

- Clear, confident, and compelling communication; relationship-building skills with the ability to make smart partnerships happen from inception to execution. Must be able to influence without authority and effectively navigate the matrixed org
- Data-driven decision mentality and sound business judgment - understands what drives value for each group in our marketplace and can make sensible commercial decisions to reflect this
- Effective project management - experience delivering ‌multifaceted projects with many stakeholders both internal and external
- Committed to attracting and retaining the brightest minds from all backgrounds, while cultivating the power of a diverse organization
- Proven track record in building high-performing and engaged teams
- Expertise in operational excellence

About the Team

Grocery & Retail is a primary growth bet for Uber, bringing on-demand delivery of almost, almost anything to Uber Eats customers around the world. The Grocery & Retail team is scrappy, standing up Uber's Delivery business for everything outside restaurants, while leveraging the power of the Uber platform. Our vision is to deliver a better day for our users, ensuring that we have the right selection of merchants, a reliable experience, and a path to sustainable growth. We are excited to continue to take on this enormous opportunity and deliver double-digit growth for Uber.

For Chicago, IL-based roles: The base salary range for this role is USD$261,000 per year - USD$290,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$261,000 per year - USD$290,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$261,000 per year - USD$290,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.