Graduate Admissions Counselor

About American International College:

American International College is a private, coeducational institution of higher education located on a 88+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has approximately 2200 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

AIC strives to create a diverse and inclusive campus community that is representative, at all job levels, of the students we serve. We are an EEO employer and we welcome applications from individuals for positions where they are underrepresented.


Job Description:

Reporting to the Associate Director for Graduate Admissions, the Graduate Admissions Counselor is responsible for graduate student recruitment and outreach.

• Identify, recruit, advise, and enroll prospective students, serving as their primary contact while counseling them on the enrollment process and graduate opportunities at AIC.
• Conducts file review for all completed graduate applicants, making admissions decisions for incoming graduate students. Consults with program faculty, Deans, and the Associate Director as necessary.
• Accurately maintains data entry in CRM and application portal; including but not limited to inquiry entry, application review, and all other pertinent communications with prospective students.
• Schedule and conduct recruitment related travel throughout assigned territory, representing the College by attending fairs, visits, and other travel as needed.
• Create, implement, and manage communications, including but not limited to visits, emails, letters, and brochures.

Preferred level/type of experience

• College recruitment and admissions. Evening and weekend work are required. Candidates must be available and willing to work non-traditional hours as needed.

Knowledge/Skills/Abilities

• Able to travel including evening and weekend work as required.
• Ability to lift, load, and transport admissions materials, displays, and other equipment up to 35 pounds.
• Excellent verbal and written communication skills; ability to represent the office and College in a professional manner, conducting compelling, persuasive presentations to both small and large groups.
• Ability to build and nurture relationships across the campus community and with community and external partners.
• Ability to adapt and problem-solve as needed, especially under pressure.
• Highly motivated with a positive attitude, strong commitment to customer service.
• Experience with customer relationship management (CRM) software and processes, preferably Slate.
• Bilingual preferred, in both English and Spanish.
• Strong working knowledge of Microsoft Office.

Requirements:

Required Degree: Bachelor's degree from an accredited college or university.

Required Licensure: Valid, insurable driver's license


Additional Information:

AIC reserves the right to fill this position at a level above or below the level included in this posting.

AIC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Application Instructions:

Qualified applicants should save and submit the following documents with the online application.

• Brief cover letter
• Current resume
• Contact information for three professional references (one of which must be a current or prior supervisor)

Review of applications will continue until the position has been filled.