Grand Central Barista
Lake Geneva, Wisconsin
Employer: Marcus Hotels
Industry: Restaurants/Outlets
Salary: $16 per hour
Job type: Full-Time
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Barista join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our Team is looking for People Pleasing individuals who want to do the following:
• Turn our guest's ordinary day into an extraordinary day
• Love where they work
• Be appreciated for what they bring to a team
• Learn and grow with a company who truly values it's people
What's in it for you?
About the role
If innovator and creator describes you, you have come to the right place: Join the Barista team and create exceptional drinks for our extraordinary guests. Learn recipes, multitask and be efficient when making drinks to create a grand experience for all.
What will you be doing?
• Fully understands the menu. From the standpoint of ingredients and preparation of the beverages and dishes to the delivery and service expected to accompany each drink and dish.
• Delivers all required Service Accents (proper presentation and verbiage, proper Grand Geneva and Starbucks knowledge).
• Responsible for the complete service of the guest and each order.
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the restaurant area.
• Has the ability to use the POS efficiently. Micros System.
• Has the ability to perform proper cash handling procedures that fall in line with company standards.
• Must be proficient in multi-tasking and managing designated stations.
• Must comply with opening and closing as well as running side work necessities.
• Direct and consistent communication with the culinary and management team.
• Processes guest's checks and submits closing paperwork in a timely manner.
• Listens to and resolves customer complaints regarding service, product and personnel.
• Perform other duties as assigned.
What do you bring to the role?
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
We are in search of a Barista join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our Team is looking for People Pleasing individuals who want to do the following:
• Turn our guest's ordinary day into an extraordinary day
• Love where they work
• Be appreciated for what they bring to a team
• Learn and grow with a company who truly values it's people
What's in it for you?
- Flexible Scheduling
- Free meals every shift made by our talented culinary team
- Paid time off
- Golf, Ski, Restaurant & Spa discounts
- Hotel room discounts as low as $49 per night
- WELL Spa Gym membership for $16 per paycheck
- Advancement opportunities across the property and US
- Friendly work atmosphere
- Holiday, jury duty, & bereavement pay
- Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
- Recognition programs (aka get paid to celebrate)
About the role
If innovator and creator describes you, you have come to the right place: Join the Barista team and create exceptional drinks for our extraordinary guests. Learn recipes, multitask and be efficient when making drinks to create a grand experience for all.
What will you be doing?
• Fully understands the menu. From the standpoint of ingredients and preparation of the beverages and dishes to the delivery and service expected to accompany each drink and dish.
• Delivers all required Service Accents (proper presentation and verbiage, proper Grand Geneva and Starbucks knowledge).
• Responsible for the complete service of the guest and each order.
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the restaurant area.
• Has the ability to use the POS efficiently. Micros System.
• Has the ability to perform proper cash handling procedures that fall in line with company standards.
• Must be proficient in multi-tasking and managing designated stations.
• Must comply with opening and closing as well as running side work necessities.
• Direct and consistent communication with the culinary and management team.
• Processes guest's checks and submits closing paperwork in a timely manner.
• Listens to and resolves customer complaints regarding service, product and personnel.
• Perform other duties as assigned.
What do you bring to the role?
- Someone who is passionate about people and travel
- Willing to work weekends
- LOVES meeting new people and interacting with guests
- Has reliable transportation to and from work
- Past experience in hotels and customer service a plus
- Enjoys proactively using their creativity to personalize the guest experience
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Created: 2024-09-14
Reference: 240002GW
Country: United States
State: Wisconsin
City: Lake Geneva