Summary

Grocery Department Managers plan, direct, and supervise work in a commissary's grocery department. This may include a small warehouse or repositioning area, a separate receiving area, and/or contract shelf stocking. Grocery Department Managers exercise tact and diplomacy when interacting with commissary patrons and vendors.

Read the entire announcement before starting the application process.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

Current competitive service DeCA employees with career or career-conditional status.

Duties

• Supervising department employees, assigning work, and balancing workload.
• Ensuring ordering, receiving, stocking, pricing, selling, and subsistence supplies are properly maintained.
• Ensuring that end displays, special product promotions, and patron savings programs are properly displayed and promoted.
• Inspecting all commissary store equipment, reporting required maintenance to proper section for resolution.
• Managing the Not-In-Stock (NIS) listing and working with appropriate personnel to correct deficiencies.
• Inspecting shelf merchandise for product deterioration, spoilage, or deficiency.
• Managing the merchandising operation for the store.
• Working with the commissary Quality Assurance Evaluator (QAE) on contractor performance.
• Enforcing all safety rules and regulations.

Work conditions:

• Most of the work is performed in the store display area which is well lighted and maintained at a comfortable temperature.
• When working in the storage or receiving area, may be exposed to hot or cold weather, or damp and drafty conditions.
• May be exposed to differences in temperature when storing or obtaining items from chill or frozen storage rooms.
• There is a danger of minor injuries such as cuts, scrapes, bruises, and slipping on wet floors.

Requirements

Conditions of Employment

• Must be a U.S. citizen or national.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• Appointment is subject to a suitability or fitness determination, as required.
• Must be able to obtain and maintain security clearance eligibility based on an appropriate background investigation.
• May be subject to a probationary/trial period.
• May be subject to one year supervisory probationary period.
• Must meet the physical requirements listed in the Qualifications section.
• Must sign a Mobility Agreement upon accepting a job offer from HR.
• Direct deposit of pay is required.

Qualifications

You must meet qualifications and requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you meet the qualifications (i.e., specialized experience and/or education requirements) for the below grade level.

At the GS-10 grade levels, you can meet the minimum qualifications through specialized experience, education, or a combination of the two. To calculate the combination, divide your total months of specialized experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. If they total 100%, you meet the minimum qualifications through a combination of specialized experience and education.

Specialized experience is written to the lowest equivalent grade level that meets the minimum experience requirement. What does this mean to applicants? Example: An applicant has one year of specialized experience at the GS-8 grade level and wants to apply for a GS-9. The GS-9 requires specialized experience equivalent to at least the GS-7. Since the applicant has specialized experience at a higher grade (i.e., GS-8) than is required (i.e., GS-7), the applicant may apply for the GS-9.

Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include:

• Managing a commissary store, supermarket, or similar type of commercial retail food store.
• Managing a department in a retail food store.
• Planning, standardizing, or controlling operations in an assigned group of retail food stores.
• Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store.
• Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations.

You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Education used to qualify for this position, in whole or in part, must have equipped you with the knowledge and ability to perform the work of the position, as evidenced by on-the-job-training in food retail management or an internship or practicum in food retail management. Transcripts are required if relying on education to qualify. See Required Documents for more information.

Qualifications

(A) one year of specialized experience equivalent to at least the GS-8 grade level OR (B) two and one-half years of progressively higher graduate level education leading to such a degree with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.

Physical requirements: (1) Lift products weighing up to 40 pounds unassisted and occasionally over 40 pounds with assistance. (2) Stand, stoop, kneel, bend, and climb for prolonged periods. You will attest to your ability to perform these physical requirements in the Questionnaire.

You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date.

Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks. Your application package must contain proof you meet this requirement. See Required Documents for more information.

• For GS-10: You must have 52 weeks of Federal service at or equivalent to GS-8.

Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.

As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies:

• Commissary Operations
• Customer Service
• Merchandising
• Safety Procedures
• Management Experience in Retail Store

Overtime: Occasional

Bargaining Unit Status: Not covered

Fair Labor Standards Act (FLSA): Exempt

Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated.

Those retired under CSRS or FERS considered: No. DoD criteria not met.

Recruitment/Relocation Incentives Offered: None

Education

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. See Required Documents for more information.

Additional information

Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.

• This position is part of the Commissary Career Program (CCP).
• In accordance with the CCP Manual and under certain circumstances, DeCA employees accepting a downgrade (i.e., change to lower grade) into this position may be entitled to pay retention.
• Applicants with financial difficulty are not automatically removed from consideration.
• Selectees are required to complete an online onboarding process.
• PCS is authorized. If you PCS'd at government expense within the past 12 months, additional government funded PCS may not be authorized; however, you may choose to pay your own moving expenses.
• Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred because of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes.
• Additional vacancies may be filled from this announcement up to 90 days after the closing date.

The following may result in a rating of ineligible. Ineligible applicants receive no consideration.

• Not selecting an eligibility.
• Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete.
• Submitting encrypted documents or uploading Adobe portfolio documents.
• Submitting any document that contains a photo or image of you.
• Including social media links, inappropriate material/content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
• Overstating your qualifications and/or experience in your application materials or questionnaire responses.
• Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, transcripts (if appropriate), and questionnaire responses are evaluated against the qualifications, requirements, and competencies stated in this announcement. Errors and/or omissions affect your consideration for employment. Your questionnaire score is a preliminary measure of how well your background matches the required competencies.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Resume. Learn more about creating a suitable resume by watching this video or reading What to include. Using the USAJOBS Resume Builder will help you submit a complete resume. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two (2) pages and usually does not need to be more than five (5) pages.
  
  Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
  
  At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed.
  
  Transcripts. Required when using education to meet qualifications or when education is required.
  
  Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
  
  When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course by course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
  
  Questionnaire. Preview at https://apply.usastaffing.gov/ViewQuestionnaire/12394276.
  
  Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description.
  
  HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
  
  SF 50 Notification of Personnel Action. To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
  
  All DeCA employees, regardless of location or human resources provider, submit the following:.
  
  • A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and
  • When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old. You may need to submit more than one SF 50 to show you meet this requirement.
  
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Your complete application package must be received by 11:59 PM ET on 05/05/2024.
  
  You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
  
  To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
  
  You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
  
  Agency contact information
  
  
  
  DECA 1144 Team
  
  Phone
  
  614-692-9215
  
  Fax
  
  215-516-6082
  
  Email
  
  DECA-1144CCP@dla.mil
  
  Address
  
  Defense Commissary Agency East
  
  1300 E Avenue
  
  Fort Gregg-Adams, VA 22380
  
  US
  
  Next steps
  
  Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your referral status is determined, when your selection status is determined and then a final notice of decision approximately 180 days after this announcement closes.
  
  If a vacancy for the location(s) you selected does not occur within 90 days after this announcement closes, you may not receive a qualifications status or referral status notice.
  
  The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
  
  Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including failure to report to a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Resume. Learn more about creating a suitable resume by watching this video or reading What to include. Using the USAJOBS Resume Builder will help you submit a complete resume. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two (2) pages and usually does not need to be more than five (5) pages.

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed.

Transcripts. Required when using education to meet qualifications or when education is required.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course by course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

Questionnaire. Preview at https://apply.usastaffing.gov/ViewQuestionnaire/12394276.

Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description.

HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.

SF 50 Notification of Personnel Action. To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.

All DeCA employees, regardless of location or human resources provider, submit the following:.

• A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and
• When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old. You may need to submit more than one SF 50 to show you meet this requirement.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Your complete application package must be received by 11:59 PM ET on 05/05/2024.

You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.

To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.

You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.

Agency contact information



DECA 1144 Team

Phone

614-692-9215

Fax

215-516-6082

Email

DECA-1144CCP@dla.mil

Address

Defense Commissary Agency East

1300 E Avenue

Fort Gregg-Adams, VA 22380

US

Next steps

Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your referral status is determined, when your selection status is determined and then a final notice of decision approximately 180 days after this announcement closes.

If a vacancy for the location(s) you selected does not occur within 90 days after this announcement closes, you may not receive a qualifications status or referral status notice.

The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.

Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including failure to report to a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request