Guest Services Representative|Part-time| PPG Paints Arena
Pittsburgh, Pennsylvania
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Guest Service Representative has a key role in providing a memorable experience to every guest through unparalleled service in our exceptional venue.
This role will pay an hourly wage of $16.67.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
end date 12/31/2024
Responsibilities
Qualifications
Overview
The Guest Service Representative has a key role in providing a memorable experience to every guest through unparalleled service in our exceptional venue.
This role will pay an hourly wage of $16.67.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
end date 12/31/2024
Responsibilities
- Deliver superior guest service by providing valuable assistance to guests in a professional, responsible, and courteous manner.
- Provide directional assistance by becoming knowledgeable about locations throughout the facility.
- Monitor kiosk supplies and notify management when replenishment is needed.
- Complete logs and reports as requested by management.
- Ensure that information available at the Guest Service kiosk is set up and kept in a neat and orderly fashion.
- Log and coordinate lost and found items and our Tag-A-Kid program
- Provide courtesy, respect, and professionalism to all guests and fellow employees.
- Utilize computerized incident management system to log incidents reported through radio traffic
Qualifications
- High school diploma or general education degree (GED)
- Excellent problem-solving skills required
- Ability to work with minimal supervision
- Strong customer service skills
- Excellent verbal and interpersonal skills
- Basic computer skills
- Professional presentation, appearance and work ethic
- Ability to work irregular hours including, evenings, weekends and holidays
- Ability to interact with all levels of staff including management
Created: 2024-06-15
Reference: 2071997
Country: United States
State: Pennsylvania
City: Pittsburgh
ZIP: 15216
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
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