Hardware Support Engineer / Repair Tech

Cognizant is a large IT consulting firm that uses modern technologies to transform a variety of business operations. We are looking for an experienced Hardware Support Engineer who has the ability to assemble equipment, perform part maintenance and replacement, and refurbish various equipment (terrestrial, Aerial and other hardware tools/platforms). They will also handle and operate hardware equipment, tools (mechanical tools, soldering irons, etc), and safety gears. This role is fully onsite in Palo Alto, California. Only local candidates will be considered.

Role Responsibilities

• The employee will have an overview of global repairs, and will be responsible for refurbishing and redeploying custom hardware for the customer platforms
• Ensure that the disks are ingested in all of the repair centers and maintained. Coordinate with the logistics/ data operation workflow teams.
• Implement operational policies and procedures for refurbishment/repair activities. The Support Engineer must sync with the Tech Lead Repair center to document/publish/replicate the technical details for future cases
• Ensure effective and safe use of all repair center equipment
• Implement and lead all aspects of security operations for all of the repair center locations.
• Maintain documentation and keep accurate records of repair center activities.
• Maintain supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Maintain the Repair Center efficiency by supervising workload of functional areas; identify peak and slack periods. Ensure a smooth repair center workflow dynamic by forecasting headcount availability and work capacity for individual locations.

Desired Skills & Qualifications

• A Bachelor's of engineering or equivalent is required
• Must have 3-5 years of experience in different testing techniques
• Familiarity with a variety of testing techniques and must have great hardware troubleshooting skills
• Hardware troubleshooting, installation, and warehouse management experience
• Familiarity with vehicle parts, computer parts, camera parts, and PCBs etc.
• Previous experience using a forklift will be an added asset

Salary and Other Compensation:
The hourly rate for this position is between $30 - $32 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.