Head of Global Investigations, Vendor Investigations \u0026 Transaction Accuracy (VITA)

Amazon's Vendor Investigations & Transaction Accuracy's mission is to identify and prevent erroneous or fraudulent payments to vendors, suppliers, and employees. VITA uses advanced detection and prototyping methods for identifying anomalies in invoicing and financial data. Investigators carry out complex investigations to ultimately prevent bad actors from receiving fraudulent funds. We love catching the bad actors! Theft, fraud, abuse and waste detection and prevention is fundamental to ensuring Amazon's Global Accounts Payable is able to deliver on its mission to pay vendors correctly and on time.

If you are excited about fraud investigations, identifying corruption and bribery, risk management, operational excellence, strategic thinking and analytical skills for a high impact role, to solve challenges in the space of corporate fraud identification & prevention, invoicing, payments, complex vendor relationships, then this is a unique leadership opportunity for you. You will be responsible for setting strategic vision for Corporate Fraud Prevention and Detection procedures and technologies across invoicing and payment systems. You will partner with product teams to provide insights from fraud cases to improve detection. You will partner with legal teams to address sensitive investigations while improving stakeholder relationships. You will make high judgement decisions to ensure adequate coverage over investigations while minimizing false positives and impact to good actors and creating processes to ensure global investigations are carried out quickly with the highest level of controllership and data privacy. You will identify and correct quickly gaps in fraud detection, managing special projects to partner with stakeholders, and guide global teams to execute these processes. You will play a significant role in driving the direction of how we use technology to scale these decisions and expand into new businesses to offer fraud detection as a service, partnering with technology and science leaders across Finance Operations. You will lead a high-performing team of operations managers, investigators, analysts, specialists, and program leaders, and work cross-functionally with business and technical teams across Amazon.

Lastly, you will lead the growth and development of VITA's footprint in its Arlington headquarters, making you a key leader on the team and within the broader Finance Operations organization. This is a high visibility role senior leaders at Amazon.

To be successful in this role, the leader will exhibit excellent judgment and decision-making skills, high controllership mentality, strong analytical skills, high aptitude for data science and data mining techniques, ability to convert data into action, excellent communication skills including to senior leadership, passion for operational excellence, and proven experience in building and growing high-performing teams. They will be strategic, influential, collaborative, driven and customer-focused. They will have demonstrated the ability to lead through senior leaders on their team and scale their influencing across global teams, and enjoy being a thought leader setting a high bar for fraud detection capabilities to enable the long-term growth of our organization.

Key job responsibilities

• \tManaging local fraud investigations teams to ensure potential fraudulent invoices or vendors are reviewed quickly with high controllership and minimal friction to good actors

• \tManage indirect operations teams to ensure end-to-end coverage over potential fraud cases

• \tDevelop vision documents or thought leadership for senior leadership on the best-in-class, future state of fraud detection and global investigations

• \tPartner with and influence senior leaders across Accounts Payable and technology to implement new controls or detection applications

• \tUnderstand, at a deep level, how bad actors leverage gaps in systems or processes to carry out their fraud schemes

• \tDevelop and implement new ways of detecting fraud, bribery, corruption or other fraud schemes in the space in collaboration with legal and other investigations teams

BASIC QUALIFICATIONS

• \tBachelor's Degree in business, finance, accounting, data science or related field

• \t10+ years' experience implementing and managing operational risk and fraud detection in invoicing, payments, or vendor data

• \t12+ years of investigating corporate fraud at scale

• \t8+ years of global people management

• \tExcellent written and verbal communication skills both remotely and face to face

• \tExperience in designing, implementing, executing and a fraud, bribery or corruption detection program

PREFERRED QUALIFICATIONS

• \tMBA or Data Science graduate degree

• \tExperience in advanced fraud detection using SQL, Python, or other coding language

• \tProven track record of sound decision making, taking ownership, and delivering results in a leadership role.

• \tTrack record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, and improving efficiency.

• \tAbility to dive deep into data, existing programs and processes, people, and technology challenges in order to identify risks and opportunities.

• \tInterpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making.

• \tDemonstrated ability to meet deadlines while managing multiple complex projects.

• \tDemonstrated ability to lead through ambiguity & across large, complex and global corporate network, partnering & delivering effectively with other teams globally.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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