Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

NYC Health and Hospitals has been tasked to operationalize and manage several Humanitarian Emergency Response and Relief Centers (HERRCs). These facilities offer a holistic range of services including but not limited to direct service provisions, resource navigation, and temporary respite for single adults, adult families, and families with children seeking asylum in the United States.

Summary of Duties and Responsibilities:

• Manage team who oversee the medical operations work for the HERRC program
• Create project plans for health service delivery, defining scope, processes, and milestones, and ensure deadlines are met
• Work closely with Department of Health and other agency partners on health services and infectious disease response
• Develop and maintain relationships with hospitals, clinics, and other medical institutions to conduct care coordination
• Working closely with clinical leadership and DOHMH develop appropriate workflows for medical operations as necessary
• Provide oversight and management of vendors clinical operations, including vaccine programming
• Collaborate cross-functionally with other HERRC central leadership teams, including data and hospitality & logistics
• Work closely with HERRC managers and deputy directors on medical operations within each facility
• Support escalation resolution

Minimum Qualifications
1. Baccalaureate degree from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences or related discipline; and
2. Six (6) years of progressively responsible experience in project and program management, execution, and implementation, three (3) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or related area; or
3. Certification in Project Management (e.g., Project Management Professional (PMP) certification, Program Management Professional (PgMP), Certified Associate in Project Management (CAPM)) and four (4) years of experience as described in #2 above, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or related area.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs