Health Technician (Mental Health)

Summary

The primary purpose of this position is to provide direct patient care activities, indirect patient care activities and related supportive services under the general guidance and direction of a Registered Nurse. This role requires the individual to demonstrate keen powers of observation, perception, and judgment; show initiative and pay meticulous attention to details.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

ALL US CITIZENS.
DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

Clinical Support:

Establishes helpful relationships with patients and others; interacts in a courteous manner; explains patient care provided.

Provides emotional support, friendly assistance, sympathetic understanding and encouragement to patients/families.

Contributes to patient's well-being by providing assistance with personal hygiene, bowel/bladder care, physical comfort and a clean and safe environment.

Provides appropriate support to patients in meeting their nutritional needs by clearing overbed tables, placing meal trays/nourishments within easy reach, preparing food/beverages, obtaining additional items, feeding patients, recording intake and clearing trays.

Adds prescribed nourishment to existing continuous tube feeding setup.

Performs, reports and records measurements, such as vital signs, intake and output, pulse, oximetry, glucose finger stick and other parameters.

Identifies obvious patient problems, symptoms, behavioral changes and deviations from normal in a timely manner to the appropriate Registered Nurse.

Performs EKG as directed and provides results to Registered Nurse.

Collects urine, stool sputum, and blood specimens by phlebotomy using appropriate procedures.

Accurately labels all specimens and delivers to laboratory as indicated.

Provides selected respiratory care, such as incentive breathing exercises, turn, deep breath and cough, oxygen therapy, monitoring of MDI self-administration and oral/ pharyngeal suctioning under the direction of the RN and/ or respiratory therapist.

Applies appropriate principles of body mechanics and patient safety in assisting patients with movement, positioning, ambulation, and transportation.

Provides activity orient exercises under direction of the RN and/ or rehabilitation therapist.

Uses assistive devices appropriately.

Assists nurses/physicians with diagnostic and therapeutic procedures performed on the unit.

Safely transports patients to off unit appointments.

Applies principles of infection control when performing direct and indirect patient care assignments.

Assists in emergency situations and initiates CPR when indicated.

Records care given and objective/subjective patient observations on appropriate medical record forms.

Demonstrates competence in the performance of clinical procedures outlined in the approved skills inventory and unit-specific procedures as assigned.

Provides care based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in his/her assigned area (i.e., adult and geriatric patient population).

This entails knowledge of human growth and development; ability to assess and interpret age specific data and provide age specific care; communication skills necessary to interpret age specific response to treatment; and ability to involve family/significant others in decision making related to plan of care.

The knowledge, abilities and skills needed to provide such care will be refined through continuing education and training and. experience.

Reinforces patient health teaching related to self-care.

Administrative Support and Coordination:

Correctly and safely uses equipment and supplies.

Maintains a safe, clean, and orderly work environment through routine maintenance activities such as ordering and stocking equipment and supplies; cleaning equipment and patient care areas; providing proper containment/ disposal of discarded materials; reporting maintenance and security problems to appropriate personnel.

Maintains a safe, clean, and orderly work environment through routine maintenance activities such as ordering and stocking equipment and supplies; cleaning equipment and patient care areas; providing proper containment/ disposal of discarded materials; reporting maintenance and security problems to appropriate personnel.

Answers telephone and call lights courteously, and relays messages in a timely fashion.

Follows policies and procedures to ensure safety for patients, staff and self. Identifies and immediately reports safety hazards to supervisors.

Seeks guidance/clarification of instructions from appropriate individuals as needed.

Completes patient care assignments within reasonable period and keeps Registered Nurse informed.

Completes annual mandatory reviews, participates in continuing education at unit/service level, identifies personal learning needs/goals with supervision.

Provides instruction to others on correct performance of defined tasks/procedures.

Work Schedule: Multiple schedulesavailable7:30am to 8:00pm including rotating weekends and holidays.

Telework: Not Suitable

Virtual: This is not a virtual position.

Position Description/PD#: Health Technician (Mental Health)/PD00560O

Relocation/Recruitment Incentives: Not Authorized

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/29/2024.

Basic Requirements: Specialized Experience: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: You will be rated on the following Competencies for this position:

• Infection Control
• Interpersonal Skills
• Patient Care
• Technical Competence

GS-6 Grade Requirements: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: but are not limited to: Applying basic knowledge of basic anatomy/physiology and medical techniques to support direct patient care; effectively communicating and providing support to patients and healthcare professionals; utilizing and maintaining medical equipment and instruments; performing safety/emergency procedures related to patient transport, infection control, environmental safety; observing and reporting changes in patients physical and emotional behavior; performing medical tests and duties including phlebotomy, EKG, and CPR; and entering patient information and vital signs in computerized medical record systems using appropriate terminology.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Physical requirements include extensive periods of standing and walking. Patient care activities require regular and recurring bending, lifting, stooping, stretching, pushing and similar activities using appropriate body mechanics and other assistive devices for patient and/or equipment movement and transfer. The employee protects self and others from injury.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Documents Accepted:
  
  
  • Cover Letter
  • Other (1)
  • Resume
  
  
  Documents Required:
  
  
  • Resume
  
  
  Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50 need to be submitted if currently a VA employee, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
  
  Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
  
  Applications are accepted online. Applying online will allow you to review and track the status of your application.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  All applicants are encouraged to apply online.
  
  To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 08/29/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12512958.
  
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  
  2. Click Submit My Answers to submit your application package.
  
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  
  To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
  
  Agency contact information
  
  Kiphanie Moore
  
  Phone
  
  414-712-8177
  
  Email
  
  kiphanie.moore@va.gov
  
  Address
  
  Edward Hines Junior Hospital
  
  5000 South 5th Avenue
  
  Hines, IL 60141
  
  US
  
  Next steps
  
  After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Documents Accepted:

• Cover Letter
• Other (1)
• Resume

Documents Required:

• Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50 need to be submitted if currently a VA employee, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 08/29/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12512958.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Kiphanie Moore

Phone

414-712-8177

Email

kiphanie.moore@va.gov

Address

Edward Hines Junior Hospital

5000 South 5th Avenue

Hines, IL 60141

US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request