Heart & Vascular Clinical Quality Coordinator

Heart & Vascular Clinical Quality Coordinator

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the #1 hospital in Dallas-Fort Worth for the eighth consecutive year, we invite you to continue your healthcare career with us at William P. Clements and Zale Lipshy University Hospitals. You'll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement

Summary

We are seeking a clinical professional (RN, MD, APP) with a comprehensive understanding of healthcare operations and a track record in data management and quality improvement. The ideal candidate will demonstrate proficiency in Microsoft Excel, Word, and EPIC (or similar electronic medical record systems), along with strong public speaking skills for presenting data to diverse audiences. They should possess excellent communication abilities to effectively collaborate with high-level stakeholders and an aptitude for developing and executing reports, presentations, and detailed process maps. A team-oriented approach, positive attitude, and strong organizational skills are essential, enabling them to foster collaboration across interdisciplinary teams while efficiently managing multiple priorities.

Experience and Education

Experience: A minimum of five (5) years in healthcare, with at least two (2) years of experience in quality, compliance, and/or performance improvement. Working knowledge of process improvement techniques, electronic medical record functionality, and data collection methodologies is essential. Familiarity with state and federal regulatory standards is preferred.

Education/Certifications: Bachelor's degree in Nursing (RN), Medicine (MD), or Advanced Practice Provider (APP) required. Additional certifications in quality improvement or related fields are advantageous.

Job Duties

1. Characterize process workflows, design innovative solutions, and create comprehensive implementation plans with post-implementation evaluations.

2. Lead data-driven projects aimed at enhancing safety culture, increasing efficiencies, and improving patient care quality across the continuum.

3. Identify education and training needs for project implementation; collaborate with interdisciplinary teams to ensure comprehensive education delivery.

4. Ensure seamless project execution within established timelines, fostering full team participation and engagement.

5. Act as a resource person across departments, providing expertise and guidance on quality improvement initiatives.

6. Participate in performance improvement efforts within the department and larger organizational quality improvement teams.

7. Educate and mentor clinical and ancillary staff on evidence-based practices and quality improvement methodologies.

8. Manage the acquisition and maintenance of prestigious certifications and awards.

9. Conduct audits to optimize efficiency and outcomes.

10. Track processes and identify opportunities for improvement.

11. Develop workflow maps demonstrating the complexities of specialties and programs within the service line.

12. Identify barriers and recurring delays in care, implementing solutions to enhance communication and efficiency.

13. Develop, maintain, and refine reporting systems to ensure transparency and accuracy of information.

14. Delegate tasks to ancillary service members, leveraging their expertise to achieve project goals.

15. Serve as a program manager, ensuring follow-up on tasks and closing the loop on quality improvement initiatives.

16. Other duties as assigned.

Personal Attributes

1. As a key player in ensuring high standards of patient care, the Clinical Quality Coordinator should excel in a collaborative and dynamic environment. They should be enthusiastic about contributing to organizational improvements and enhancing the quality of the cardiovascular service line.
2. A collaborative mindset and a commitment to teamwork are essential. The successful candidate will need to communicate effectively with senior management, physician leaders, and other clinical stakeholders to address challenges and foster productive relationships.
3. Competence in delivering actionable and meaningful data is critical for supporting quality initiatives and informed decision-making processes within the cardiovascular service line.
4. The Clinical Quality Coordinator should have the ability to educate and support staff, translating complex data into practical insights that drive improvements in patient care.
5. High emotional intelligence is important for building strong relationships and engaging with team members. The candidate should excel in active listening, transparent communication, and fostering a supportive work environment.
6. The successful candidate will promote a culture of respect and alignment with organizational goals, contributing to the ongoing mission of delivering exceptional cardiovascular care

Working Conditions

Work is primarily performed in a clinical setting.

Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Vice President for Human Resources Administration, or his/her designee.

This position is security-sensitive and thereby subject to the provisions of Texas Education Code � 51.215.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.