Desktop Support Specialist IV
Onsite (San Diego, CA)

Our team is looking for an IT Heldesk Technician in San Diego, CA. Previous NAVY or Military experience is desired. Qualified applicants must be US Citizens and being able to obtain and/or hold a Secret Clearance.
Day to Day Responsibilities:
• Assists in resolving complex IT program and implementation issues, especially with cross platform data and IT systems that require coordination and compatibility.
• Provides suggestions as appropriate on situations requiring changes in resources, impacts on established policies, broad program goals, or projected timetables.
• Evaluates new applications software technologies.
• Writes and maintains program documentation.
• Ensures the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software services.
• Support the use of programs i.e. Microsoft Office suite, the development and support of database systems.
• Technology assessment support for intramural DoD programs.
• Interface with Command databases to update/consolidate project data, manage projects, add missing information and run queries.
• Maintain editing guidelines and products lists web and server side.
• Develop and manage the Command manuscript approval process web and server side.
• Facilitate equipment tracking, manage equipment, maintain Command inventory and consult on Command procurement.
• Facilitate and support command information management to include the
Information Technology (IT) infrastructure.
• Facilitate and assist government with various HR tasks and provide support web and server side.
• Facilitate interaction between Command leadership and officials
Requirements:
• Bachelor's degree in computer science or demonstrated equivalent years of experience
• Minimum 2 years experience specifically in an IT environment
• Experience with C++, Java, visual basic and SQL familiarity.
• Current VMware datacenter certification.
• CompTIA Security+, GIAC Security Essentials Certification (GSEC), or Systems Security Certified Practitioner (SSCP) or higher certification such as Certified Information Systems Security Professional (CISSP) or CompTIA Advanced Security Practitioner (CASP+).
• Experience writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides.
• Experience providing technical help desk support to all end users and customers.
• Experience working in military environment with military technical documents including point papers, policies, and messages.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.