Apex Systems has an exciting Helpdesk Support opportunity in Dallas, Texas. We are looking for quality service desk technicians with excellent customer service and a positive attitude to work for a large IT client of ours. These are entry level roles, however some sort of technical background is preferred. Please view the job description below, and if you are interested in applying, send an updated resume to [email protected] . Thank you!
Service Desk
Location: Dallas, TX, 75230
Shifts: 1st, 2nd, and 3rd shifts available
Contract lengths: 3-5 months depending on position as there are multiple openings
Job Description:
• Provides helpdesk support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, tickets, email and personnel requests for technical support.
• Documents, tracks and monitors the problem to ensure a timely resolution.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.