The Opportunity

Delaware North Boston Holdings is hiring part-time Heritage Hall Ambassadors to join our team at TD Garden in Boston, Massachusetts. As a Heritage Hall Ambassador you will be responsible for serving as a point of contact for guests . If you have a strong passion for the Boston Bruins and the city of Boston, join our team today!

Pay

$17.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Greet guests at the door with enthusiasm and check them in
• Operate various interactive displays, such as the alumni theater, sports simulator, game table, augmented reality try-on, and broadcaster areas
• Assist guests in all areas of the exhibit while providing excellent service
• Work the b ox office desk as needed with the tour guides
• Ensure safety and security protocols are in place

Qualifications

• Customer service experience required
• Associates must be able to provide their own transportation and parking costs to/from work
• Weekday availability from 10 am - 5 pm is preferred, noting the Museum is open Monday - Sunday Occasional hours may be required for special events, preparation for exhibit openings, etc.
• Public speaking experience preferred
• Basic knowledge of Boston history and Boston sports preferred

Physical Requirements

• Requires extended periods of standing and the ability to lift up to 25 pounds

Shift Details

Weekends
Split shift

Who We Are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.