HFMG Patient Services Representative- Family Practice
Merritt Island, Florida
Employer: Health First
Industry: Clinic Clerical Support
Salary: Competitive
Job type: Full-Time
Job Description
POSITION SUMMARY
To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, rapid, and accurate patient support, including completion of patient registration documentation, appointment scheduling and assistance with a variety of departmental projects and clerical duties.
PRIMARY ACCOUNTABILITIES
Qualifications:
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
PHYSICAL REQUIREMENTS Sedentary
POSITION SUMMARY
To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, rapid, and accurate patient support, including completion of patient registration documentation, appointment scheduling and assistance with a variety of departmental projects and clerical duties.
PRIMARY ACCOUNTABILITIES
- Responds to customer's needs in a timely and professional manner.
- Answers telephones properly, courteously, and tactfully; directing calls and returning messages to the appropriate party; takes complete and accurate messages.
- Facilitates patient appointments and referrals in a timely, efficient, and friendly manner.
- Obtains demographic and insurance information from patient and inputs data accurately into the patient management system.
- Obtains required signatures on consents and distribute patient information and compliance literature.
- Verifies patient's insurance eligibility utilizing assigned tools, updates information in patient's account as needed.
- Prepares financial estimate of anticipated prices for the services to be rendered prior to the performance of services and communicates the information to the patient.
- Collects all current and past-due patient responsibility balances prior to services being rendered.
- Performs daily reconciliation, balancing, and cash out procedures and enters payment into practice management system.
- Prepares the next day's work for all scheduled patients.
Qualifications:
MINIMUM QUALIFICATIONS
- Education:
- High School diploma or equivalent.
- Work Experience:
- 1 year customer service experience.
- Knowledge/Skills/Abilities:
- Working knowledge of Microsoft Office applications, organizational and communication skills, excellent customer service skills.
PREFERRED QUALIFICATIONS
- Certification:
- CPR Certification
- Knowledge/Skills/Abilities:
- General knowledge of healthcare terminology and abbreviations, previous healthcare experience.
PHYSICAL REQUIREMENTS Sedentary
- Majority of time involves sitting or standing; occasional walking, bending, stooping Long periods of computer time or at workstation.
- Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
- May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
- Communicating with others to exchange information.
- Visual acuity and hand-eye coordination to perform tasks.
- Workspace may vary from open to confined, on site or remote.
- May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
Created: 2024-08-27
Reference: 074469
Country: United States
State: Florida
City: Merritt Island
Similar jobs:
-
Physician Office Specialist - $3K Sign On Bonus - Family Med Nunez - Phy Practices FT AMB #9266
Broward Health in Fort Lauderdale, Florida -
Practice Director- Family Medicine- Fort Myers
Lee Health in Fort Myers, Florida💸 $34.97 - $45.46 per hour -
Physician (Family Practice)
Military Treatment Facilities under DHA in Hurlburt Field, Florida -
Medical Assistant Family Practice
Health First in Melbourne, Florida -
HFMG Certified Medical Assistant- Family Practice
Health First in Merritt Island, Florida -
Medical Assistant - Family Practice
Health First in Melbourne, Florida -
Physician Office Specialist - $3K Sign On Bonus -Family Med - Quadri - Phy Practices - FT AMB #9274
Broward Health in Fort Lauderdale, Florida -
Patient Services Representative - Family Practice
Health First in Melbourne, Florida -
Senior Physician Business Specialist - Family Med - Physician Practices - AMB 11439
Broward Health in Fort Lauderdale, Florida -
Medical Assistant II - Family Med Dr. Armas - Physician Practices $8K Sign On Bonus FT AMB #7425
Broward Health in Fort Lauderdale, Florida -
Physician Office Specialist - Family Med-Shanblatt - Phy Practices - $3K Sign Bonus FT AMB #8769
Broward Health in Fort Lauderdale, Florida -
Patient Service Representative II - Seaside Family Practice
Health First in Melbourne, Florida -
Medical Assistant II - $8K Sign On Bonus - Family Medicine - Phy Practices FT AMB #9263
Broward Health in Fort Lauderdale, Florida -
Advanced Practice Provider NP PA - Family Medicine, FT
Ascension Health in Jacksonville, Florida -
Licensed Practical Nurse - Family Planning - $8K Sign On Bonus - BH Point - AMB #6840
Broward Health in Fort Lauderdale, Florida -
Patient Service Representative II- Family Practice
Health First in Palm Bay, Florida -
Medical Assistant II - $8K Sign On Bonus -Family Med - Quadri - Phy Practices - FT AMB #9273
Broward Health in Fort Lauderdale, Florida