Hospital Responder (1.0 FTE) - Days

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

We are currently seeking a Hospital Responder to join our Next Step team. This full-time role will work day shift during the week.

Next Step is a hospital-based violence intervention program partnership between the City of Minneapolis and Hennepin Healthcare System (HHS). The program serves victims of violent injury (e.g. gunshot, stabbing, serious assault) who have been treated at HHS (HCMC), North Memorial, Children's Minneapolis, or Abbott-Northwestern. Next Step is a grant funded role.

SUMMARY

Under general supervision, responds to eligible participants for the Next Step Program and assesses participant needs.

RESPONSIBILITIES

• Conducts daily hospital rounds connecting with participants still hospitalized; connects with any new participants who have arrived on weekdays since last on-call shift
• Provides weekday evening and overnight coverage
• Responds to notifications of eligible participant arrival at Hennepin County Medical Center, North Memorial Hospital, or Abbott Northwestern Hospital; arrives at hospital within 30 minutes of notification; stays at hospital as needed or until shift ends
• Conducts initial bedside visit(s) and provides immediate crisis response for patient and family support system
• Provides comfort and education about emotional consequences following violent injury
• Builds rapport, assesses risk for retaliatory violence, assesses strengths and needs, and determines need for community-based follow-up services
• Assesses participant needs and addresses community-based needs, including assistance with employment, education, health care, basic needs, housing, legal aid, transportation, and social and recreational program assistance
• Guides participant through development and achievement of goal plan
• Provides referrals to community service providers and fosters connections to long-term resources
• Supports participant in navigating systems
• Provides participants with connection to positive, trusted adult
• Maintains ongoing contact with youth and family until patient is discharged from care to assigned Next Step Case Manager
• Documents all participant contacts and activities

QUALIFICATIONS

Minimum Qualifications

• High school diploma or equivalent

-OR-

• An approved equivalent combination of education and experience

Licenses / Certifications

• Valid driver's license required

Knowledge/ Skills/ Abilities

• Basic computer skills
• Ability to keep accurate and timely records
• Ability to read and follow written instructions; understands and communicates verbal and written information
• Ability to work well with others

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.