Host
Baltimore, Maryland
Employer: HMSHOST
Industry: Restaurant
Salary: Competitive
Job type: Full-Time
With a career at HMSHost, you really benefit! We Offer
Summary
The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.
Essential Functions
Source: HMSHost
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- *401(k) retirement plan with company match or Pension
- *Company paid life insurance
- *Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program - refer a friend and earn a bonus
Summary
The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.
Essential Functions
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
- Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- Maintains and updates restaurant seating charts
- Proper set up and maintenance of the Dining Room areas before serving
- Assists with maintaining sufficient stock of roll up silverware for the incoming shift
- Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
- Oversees the delivery and servicing of food and beverages
- Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
- Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
- Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
- Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
- Customer service and cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant's seating chart
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Source: HMSHost
Created: 2024-05-14
Reference: 2080284
Country: United States
State: Maryland
City: Baltimore
ZIP: 21218
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