Host/Greeter - Sur House Restaurant

Big Sur, California


Employer: Hyatt Hotels Corporation
Industry: 
Salary: $16.00 per hour
Job type: Full-Time

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

The Host/Greeter position will be the first point of contact for guests entering our esteemed restaurant. Your primary responsibility will be to provide an exceptional level of hospitality and ensure guests feel welcomed and valued from the moment they arrive. You will coordinate seating arrangements, manage reservations, and assist guests with any inquiries they may have. Your professionalism, attention to detail, and ability to anticipate guest needs will contribute to the overall excellence of the dining experience at the Sur House Restaurant.

The hourly rate for this opportunity is $16.00 This is the pay rate for this position at Ventana Big Sur, and Alila Resort reasonably expects to pay.

Hyatt is proud to offer exceptional benefits, which include

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off
  • Medical, Dental, Vision, 401K with company match after 30 days of employment


Ventana Big Sur colleagues enjoy

  • Paid meal breaks
  • $15 gas stipend for hourly colleagues every day worked (must live outside of Big Sur area to qualify)
  • Complimentary daily meal


Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal communication skills.
  • Customer service experience
  • Ability to work days, nights, weekends and holidays.


This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt. For immediate consideration for this hostess job, Click Apply Now and complete an application for the Greeter position on the Hyatt Careers Site!

Created: 2024-05-01
Reference: BIG000717
Country: United States
State: California
City: Big Sur