Description

Come and Join Our Team!

We Offer Great Benefits as well as Disney Passes and Discounts!

General Description

Being a Host/Hostess is more than just greeting and seating guests. The primary responsibility of the Host/Hostess is to be the first point of contact for the guest with the restaurant. The Host/Hostess must know everything about the restaurant, from hours of operation and directions to reservations and available seating. This information is used to make the guests' arrival at the restaurant a flawless experience and to keep other team members informed of what to expect.

Work Duties

• Answer phone in a timely and appropriate manner
• Prepare and maintain Host/Hostess area for guest arrival
• Properly and efficiently utilize the restaurant reservation, seating and paging systems
• Politely greet all guests in a timely fashion
• Lead guests to the table and seat guests in an appropriate fashion
• Politely inform guests of wait times and prepare wait lists as necessary
• Answer any guest questions as necessary
• Offer all guests a fond farewell
• Have basic knowledge of acceptable forms of payment and the Disney Dining Plan
• Perform work duties in compliance with all Company guidelines and policies
• Display proper food safety procedures at all times
• Follow all necessary laws and processes for the safe service of alcohol
• Work closely with all other team members and display good teamwork
• Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
• All other tasks as assigned

NOTE: This Job Description is subject to change at any time

Position Requirements

Work Experience & Education Requirements

• Minimum of one year of restaurant experience preferred
• Minimum of a high school diploma or equivalent
• Previous host/hostess experience preferred
• Must have or be able to obtain a State of Florida Food Safety Certificate
• Must have or be able to obtain a Florida Responsible Vendors Certificate
• Must be well versed in food safety - including proper techniques for handling food and personal hygiene requirement.
• Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages

Working Conditions & Physical Requirements

• Must be able to perform all necessary job functions
• Must be able to stand and be mobile for up to 4 consecutive hours
• Must be able to function in narrow spaces, such as those found in kitchens and dining rooms
• Must be able to lift and carry equipment/food up to 50 pounds
• Must be able to push and pull (carts, doors etc.)
• Must be able to reach, bend, kneel, stoop and crouch
• Must be able to perform repetitive tasks
• Must be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoors
• Must be able to work around foods containing various food allergens
• Must be able to communicate and interact politely and effectively with guests of all types
• Must be able to effectively satisfy guest demands
• Must be able to work effectively in a fast-paced environment
• Must be fluent in the English language
• Must be available to work weekends and holidays
• Must be able to arrive for all assigned shifts on-time
• Must be able to comply company appearance guidelines

Position
Host-Hostess (Table Service)

Division
Springs Food Service at WDW Coronado Springs Resort

Location
Rix Sports Bar