Hotel Security Dispatcher/Loss Prevention

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Responsibilities:

• Conduct foot patrols of the hotel's property, to include lobby/outlet areas, guest room hallways, parking garage, hotel perimeter, convention space, etc.
• Respond to various on-property incidents, to include, but not limited to, medical emergencies, trespassers, noise complaints, lost/missing items, guest needs, etc.
• Prevent unwanted visitors from entering the property, and safely escort any non-guests/unwanted visitors from the property.
• Effectively monitor CCTV systems, alarm systems, emergency phone lines, and other aspects of the property's dispatch center on an as-needed basis.
• Complete detailed, and accurate incident reports in a timely manner, after critical incidents occur.
• Partner with responding law enforcement and fire departments, as needed.
• Administer basic CPR and First Aid, as needed.
• Respond to, and strategically remedy various guest requests, in order to retain guest business, and overall brand protection.

Are you ready to make a positive difference with both guests and colleagues? If customer service and safety is a key quality in what drives you, we have a position for you! This position requires availability to work PMs, Swing Shift, and/or Overnights.

Benefits:

• Complimentary & Discounted Hyatt Hotel Rooms
• Flexible Schedules
• Paid Time Off (PTO)
• Competitive Pay
• 401(k) Match
• Medical, Dental, Vision Insurance after 30 days of Employment
• Tuition Reimbursement
• Free Annual VIA Bus Pass/Discounted Parking
• Free Meals Provided in Employee Cafeteria
• Opportunities for Career Growth