Housekeeping Floor Supervisor - The Hotel Hershey

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Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 10 Villas with 48 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award. This position is responsible for ensuring that all work performed by the Housekeeping Department in guest rooms and public areas meets expected standards of cleanliness and consistency. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job):

• Inspect guest rooms and public areas to ensure that employees maintain quality standards*
• Assist in training employees in cleaning procedures*
• Coach and counsel employees for corrective action*
• Proper use of cleaning agents and equipment*
• Placement of supplies and amenities*
• Monitor staff activity to ensure safe work practices*
• Perform other duties as assigned

Qualifications:

• Must be at least 18 years of age or older
• High school diploma or equivalent required.
• Must have valid driver's license
• Minimum of 1 year experience working in a hotel setting.

Knowledge, Skills, and Abilities:

• Proven employee/guest relations, problem solving and organizational skills.
• Professional image representative of company image.
• Ability to complete paperwork accurately.

Job Demands:

• Physical requirements include walking (up to 95% of the shift), standing, bending, stooping, reaching, lifting up to 35 lbs., observing cleanliness of facility and communicating verbally.
• Must be willing to work a flex schedule that includes different shift start and end times. Shifts include: 8:00 AM - 4:30 PM; 9:00 AM - 5:30 PM; 10:00 AM - 6:30 PM; and 2:00 - 11:00 PM. Weekends and holidays included. Days off will rotate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer

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