QUALIFICATIONS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:
A bachelor's or higher degree.

COMPETITIVE MINIMUM QUALIFICATIONS:
Must be reachable on the New York State Civil Service eligible list.

70.1 TRANSFER QUALIFICATIONS:
One year of permanent or contingent permanent in an eligible title for transfer determined to be similar by Civil Service. For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/. The GOT-IT site will inform you if your title is transferrable.

55B/C QUALIFICATIONS:
Candidates must meet the open competitive minimum qualifications for this position. Please be sure to submit your 55B/C letter.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

* *WHEN APPLYING, PLEASE ADVISE HOW YOU MEET THE MINIMUM QUALIFICATIONS* *

Duties Description Undergo training on four sections of law and regulation pertaining to rent. Once trained, respond to inquiries from owners, tenants and representatives concerning rent administration and affordable housing in person in face-to-face sessions. Over the phone and via email selecting and providing correct information and forms from a staff data base and from the agency's computer and website. Responding to records access requests in light of statutory confidentiality requirements. Provide technical assistance to owners, tenants and authorized representatives with registration paper and online form submissions. Reviewing agency issued rent orders and explaining them to owners, tenants and representatives. Represent the agency to speak and present information and respond to questions at public forums. Make recommendations for edits to printed material to reflect new issues and concerns brought forth by the public. Assist in the drafting of revised documents. Liaison with other government agencies to coordinate housing services for clients

Additional Comments Please provide a current resume AND proof of bachelor's or higher degree (either diploma or transcript indicating conferring of degree), if interested in this position. Please note the vacancy ID and job title in the subject line of your email when applying.

If your degree was obtained outside of the United States, provide the US equivalency for your degree when applying.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications and providing the necessary documents requested, may result in disqualification and removal from consideration.

**PLEASE NOTE: If you are brand new to state service, you will start at the hiring rate of this position which is $48,881.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone

Fax

Email Address job.opportunities@hcr.ny.gov

Address

Street 92-31 Union Hall Street

City Jamaica

State NY

Zip Code 11433

Notes on Applying It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications and providing the necessary documents requested may result in disqualification and removal from consideration.

Please provide a current resume if interested in this position. Please note the vacancy ID and job title in the subject line of your email when applying.