HR Generalist

Kansas City, Missouri

Employer: Lockton, Inc.
Industry: 
Salary: Competitive
Job type: Full-Time
Job Summary:

Job Duties and Responsibilities:

  • Assists Client by fielding and answering employee questions and requests
  • Provides administrative support to a variety of human resource teams such as payroll, recruiting, benefits, HRIS, and employee relations referring complex inquiries to senior staff
  • Conducts inbound and outbound calls to quickly assess employee needs and provide a high level of customer service
  • Manages a shared inbox to attend to employee questions and requests
  • Assists employees with login support to the employee information systems and guides them through performing necessary functions within the system
  • Documents details of all calls and employee interactions thoroughly
  • Manages through multiple systems, programs, and screens simultaneously
  • Receives, reviews, and proactively handles daily mail such as employee verifications, NMSNs/ QMCSOs, and Garnishments as directed by senior staff
  • Maintains files of correspondences, records, and other materials
  • Collaborates and works closely with a cohort of other HR Coordinators
  • Interacts with internal and external Clients, exemplifying genuine hospitality and service
  • Performs other responsibilities and duties as needed


Work Location:

  • In Person


Requirements:

Qualifications and Skills:

  • Exceptional phone and email communication skills, both for inbound and outbound interactions.
  • .Ability to communicate with a diverse employee population, both internal and external, to relay accurate, appropriate, and timely information.
  • Strong organizational skills with proven ability to complete multiple tasks simultaneously and a strong attention to detail
  • Ability to mitigate challenging employee concerns using a logical, systematic, employee centric process
  • Proficient in Microsoft Office products and knowledge of HRIS software such as Workday


Education and Experience:

  • BS in Business Administration, HR or related field and/or years of experience equivalent
Created: 2024-05-18
Reference: 2400TR
Country: United States
State: Missouri
City: Kansas City
ZIP: 64161

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