HR Manager - Staffing Programs

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Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. The Staffing Programs HR Manager is responsible for managing the J-1 International Summer Work & Travel Program. In addition, this position partners across HR and business operations to ensure a positive experience throughout the employment lifecycle within other staffing programs, including but not limited to Hospitality Internship Program, Hersheypark Leadership Development Internship Program, Professional Internship Programs, and the Culinary Internship Program. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Items marked with an asterisk are essential functions of this position):

• Manage relationships and act as liaison with J-1 International Summer Work & Travel Program Sponsor and supporting agencies.*
• Maintain accurate and up-to-date information about all aspects of assigned programs, including arrival information, program information, calendars, and distribute this information to necessary departments in a timely manner. Analyze existing procedures to identify areas for improvement.*
• Manage relationships with internal and external partners and logistics for all aspects of the staffing programs including travel, housing, and transportation for employees.*
• Update Job Offers and supplemental paperwork for J-1 International Summer Work & Travel Program*
• Partner with HR function areas to ensure effective and efficient onboarding communication to all candidates hired into a staffing program. Monitor and respond to emails in program email inboxes*
• Prepare accurate and detailed rent payroll deduction data for occupants throughout all housing locations and audit invoices from housing partners*
• Partner with the College Relations Recruiter to ensure alignment on the progress of staffing the associated programs*
• Partner with Learning & Development to plan internal learning, development, and engagement events. Coordinate and schedule events and travel to various property locations to have an onsite presence. Understand the unique needs of each program.*
• Act as a subject matter expert to educate new and experienced hiring leaders on the programs and processes*
• Support other HR projects and programs as needed *

Qualifications:

• Minimum of 5 years of related experience.
• Industry Experience - Human Resources
• Industry Experience - Hospitality/Tourism
• Must have a valid Drivers' License
• Bachelor's degree

Knowledge, Skills, and Abilities:

• Strong computer skills, including Microsoft Word, Excel, PowerPoint, Google, and Applicant Tracking Systems preferred
• Passion for HR and talent development with the ability to create and foster an inclusive environment
• Proven success in managing multiple priorities with attention to detail with the ability to drive projects to completion
• Excellent communication skills both written and verbal with internal stakeholders and external parties when required
• Collaborative team player but also able to work independently
• Ability to think/reason analytically, maintain confidentiality, and work with the highest integrity
• Understanding of J-1 Visa requirements

Job Demands: While performing the duties of this job, the employee is required to:

• Finger Dexterity Constant (>67%)
• Hand/Eye Coordination Frequent (34-66%)
• Bending Occasional (< 33%)
• Sitting Frequent (34-66%)
• Standing Occasional (< 33%)
• Walking Frequent (34-66%)
• This job regularly requires verbal communication of detailed information to others either by phone or in person.
• Must be able to speak and read the English language.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment & Resorts is an Equal Opportunity Employer

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