HR Solutions Specialist

The primary focus of this position is to support the delivery of HR services and solutions to a client in the Richmond area. Support, triage, and resolve incidents and requests from employees related to HR systems and processes. Perform routine operational setups, transactional and system use support, analyze data and tasks dependencies for process improvement opportunities. Support Learning Management system set up, operations, and transactions including customer in-take request process and consultation. Perform audits, ensure data integrity, support mass-uploads, generate simple reports. Develop and maintain job aids, reference materials, process documentation, and training content. Ensure testing of system changes. Provide support for global HR team strategic/tactical initiatives and new solutions and implementations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Bachelor degree in human resources or related field

Minimum 1-2yrs of systems or HR experience. Learning Management System experience and/or HR system experience is a plus.

Ability to learn HR and Learning Management processes, data and system design, structure, functions, and processes; good understanding of data/reporting tools.

Basic problem solving and tasks/data dependencies understanding skills; good analytical and root-cause identification skills

Good customer service skills, communication skills, and presentation skills in a group setting.

Collaborative team member and participant on initiatives and projects.

Exercises good judgement and actively practices confidentiality.

Attention to detail and accuracy. Ability to follow through on all tasks and projects, and ability to manage multiple priorities

Good Microsoft Office skills including Word, Excel, Outlook and PowerPoint. Basic Teams skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.