Human Resource Office (HR) Program Specialist

Job Description

Human Resource Office (HR) Program Specialist

Work Location: Washington, DC / Remote (as approved)

Kwaan Tech is looking for a Human Resource Office (HR) Program Specialist to support the Bureau of Western Hemisphere Affairs (WHA) Human Resource Office (HR). The ideal candidate will support the administration of various human resources programs and processes, including award management, internship and fellowship programs, and the Reemployed Annuitant (REA) program. The role involves assisting with recruitment coordination, managing award submissions and communications, and maintaining key documents like SOPs, FAQs, and tracking spreadsheets. The specialist also coordinates placements and tasks related to staff check-ins and check-outs, while ensuring timely and accurate processing of HR-related information and inquiries across the bureau.

Core Duties:

• Assist WHA Family Member Employment Coordinators (FMEC) by providing guidance to recruitment specialists at Posts, help ensure that requests are properly filled out with the correct information, maintaining Standard Operating Procedures (SOPs) and cable templates, and a library of Frequently Asked Questions (FAQs)
• Assist with managing the WHA awards inbox by ordering of certificates and answering emails based on Foreign Affairs Manual (FAM), Bureau of Global Talent Management (GTM), and WHA guidance
• Review and maintain the bureau award spreadsheet for presentation to the S/HR Specialist, and Deputy Director that details the number of award submissions, approvals, awards returned for resubmission, and those finalized in GEMS
• Distribute award nomination packages to Awards committee members and track processing
• Communicate with posts, managers, and other bureau award coordinators about the process for completing award submissions and deadline dates mandated by the bureau and GTM
• Assist with WHA Student, Fellowship, and Intern Programs including Pickering and Rangel Fellowship, Pathways Internship, Recent Graduates Program, and the U.S Department of State Paid Internship Program under the guidance of WHA Bureau Intern Coordinator
• Coordinate placements domestically and overseas
• Answer questions from participants, domestic offices, and overseas Posts
• Assist with generating personnel reports or trackers for the section that track the status and progress on multiple human resources related issues for bureau employees
• Coordinate Atlas tasks for the Executive Director/Human Resources (EX/HR) Section including initiating check-in and check-out for arriving and departing staff
• Liaise with other EX sections to ensure that new arrivals or departures are entered into the system timely
• Assist with managing the WHA Reemployed Annuitant (REA) program by providing program information to prospective REAs, assembling and submitting to GTM/TS packets of required documents for new applicants as well as for annual extensions, coordinating assignments with domestic offices and EX/FRC, developing position descriptions, and maintaining files and trackers for the program

Travel Requirements

0 - 10%

Salary Grade

Job Requirements

Requirements :

• Completion of two years of college
• Ability to solve problems and encourage consistent, solid performance
• Proficiency in qualitative and quantitative research methods
• English language (written and spoken) communications skills
• Ability to manage multiple tasks, coordinate activities in multiple locations, act decisively in daily work, and work well in a multi-cultural team environment
• Strong organizational, communication, interpersonal, and computer skills
• Ability to work independently to assess priorities and manage daily coordination of details with minimal supervision
• Strong human resources or human capital management background
• Collaborative with a strong work ethic
• Excellent analytical and critical thinking skills
• Excellent strategic and situational awareness
• Ability to adjust and adapt to fast paced environment with a high-volume workload
• Proven ability to approach and interact with people of all backgrounds and the ability to work collaboratively with Staff at all levels
• Excellent organizational, coordination, and workload management skills and abilities
• Preferred knowledge of data analytics
• Ability to work with highly confidential documents and data while ensuring discretion
• Excellent customer service skills
• Excellent communication skills (English language written and spoken)
• Strong organization, communication, interpersonal, and computer skills
• Proficient in Microsoft Office Suite software and SharePoint
• Must have an Active Secret Security Clearance

#CJ

Category

Other

Location

Washington, DC (DOS - HST Bldg.) - Washington, DC 20520 US (Primary)

Education

Associate's Degree