Human Resources Specialist

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Time Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Monday - Friday

Location: 893 Hope Way Altamonte Springs, FL 32714

The role you'll contribute:

With a focus on data integrity, productivity, and customer service, the HR Specialist is an individual contributor who performs a wide variety of functions within HR, focusing on workforce management transactions and Human Capital Management (HCM) system maintenance. This individual is responsible for processing transactions while working closely with HR Business Partners and managers to ensure compliance with facility/organization policy and federal, local, and state regulations. This position also works closely with other members of the Shared Services team to ensure data changes are completely accurately and in a way to prevent negative impact to system functionality and the end user experience, in addition to being the first point of contact for escalated questions and issues from contact center representatives and solution specialists.

The value you'll bring to the team:

• Support and demonstrate the Team Excellence Guidelines and customer service expectations
• Ensure data changes and service response meets service and operational level agreements
• Serve as subject matter expert for form-driven data changes, including downstream impacts of data changes, supporting documentation for changes, and evaluating and resolving conflicts related to the data change requested
• Evaluate and process workforce management data changes as assigned through worklist transactions
• Participate in the evaluation of existing processes and recommendation of new approaches to drive continual improvements in the efficiency of the department and services performed
• Liaise with HR SS teams to collaborate on solutions on escalated issues
• Escalate appropriate requests to next level of support within the team
• Maintain appropriate documentation in employee electronic file for changes completed
• Maintain understanding of HR policies and procedures
• Maintain current knowledge of federal, state, and local employment law
• Document transaction and case status to properly indicate stage of completion
• Produce and maintain functional records and reports

Qualifications
The expertise and experiences you'll need to succeed :

EDUCATION AND EXPERIENCE REQUIRED :

• Bachelor's degree or the equivalent in education and relevant experience
• One-year experience in human resources, employee record management preferred

EDUCATION AND EXPERIENCE PREFERRED:

• Diversified experience in human resources field or in a generalist role
• Previous HR shared services experience specific to workforce/employee record management
• Human Capital Management (HCM) experience, especially PeopleSoft, preferred
• Knowledge of human resource related areas of compliance, including federal, state, and local employment laws and healthcare/industry specific regulations

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