Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus two (2) years of related HR experience.

• Any combination of education and/or experience may be substituted for the minimum qualifications.

Licenses and Certifications Required:

• None.

Notes to Applicants
This position is a part of the Employment Services Division of the City's Corporate Human Resources Department. A primary focus of this position is to support the City of Austin's Criminal Background Investigation ( CBI ) process managed by the Human Resources Department. This position will also provide ongoing support including CBI support to the City's hiring processes including Employment Services Division's other initiatives including City-hosted job fairs, emergency staffing, summer youth employment programs, executive recruitment, etc. This position will assist in developing and executing standard operating procedures for CBI processes, maintaining CBI records in accordance with City and CJIS records retention policies, managing purchases related to criminal background investigations and serving as a back up presenter for CBI trainings and presentations to citywide department CBI coordinators. This position will require extensive follow up and research with court systems to follow up on questions on criminal history reports.

When completing the City of Austin employment application:

• The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.
• Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application.
• The responses to the supplemental questions should reference the employment history listed in the employment history section.
• Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.
• An assessment(s) may be administered as part of the interview process.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

If you are selected as a top candidate:

• Verification of your education (including high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and evidence of your professional licenses or certifications.
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position has been approved for a Criminal Background Investigation ( CBI ).

Benefits:

• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Preferred Qualifications

• Experience working with criminal background investigation processes.
• Intermediate skill-level with Microsoft Word, Excel, and PowerPoint.
• Experience researching and producing data analysis.
• Experience with records management.
• Experience providing customer service by phone, in person, and virtually.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Assists in implementing, administering, and evaluating HR programs.

Assists in developing and implementing systems, policies, procedures, strategies, and process work flows for use within departments.

Provides information to employees in assigned area(s) of responsibility, and conducts basic research and makes appropriate recommendations based on findings.

Provides advice and counsel to management and other employee groups related to compliance with and the communication, interpretation, and implementation of City personnel policies and other relevant employment laws and regulations.

Assists in solving HR problems, creating best practices, making recommendations, and monitoring implementation of agreed-upon actions until the problem has been resolved.

Researches information as requested and/or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software.

Assists in the analysis of morale indicators such as but not limited to surveys, turnover, and grievances; and presents recommendations within the area of specialization for corrective action when needed.

Collaborates and participates on teams with HR and other stakeholders.

Responsibilities - Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of assigned HR area.
• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain current knowledge in the assigned HR areas.
• Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.