[HYBRID] Automation Manager (IT Manager 1)

Office of Information Services

The Office of Information Services (OIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology. OIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems. Due to the number of end-users and technologies supported, OIS is one of the largest and most complex IT organizations within Ohio state government. Learn more about the Office by visiting the ODJFS OIS webpage .

What You'll Do

As an IT Automation Manager, you will lead a team of IT staff who are responsible for selecting, designing, developing, deploying, integrating, and maintaining Artificial Intelligence (AI) automation solutions to optimize business processes. Your team will be responsible to implement various Automation applications, such as Robotic Process Automation (RPA), Generative AI (GenAI), Machine Learning (ML) and Natural Language Processing (NLP) applications. You will collaborate with business and technical stakeholders to provide secure, unbiased AI automation solutions that align with organizational goals and performance standards.

Duties include but are not limited to:

• Supervise a unit that will select, design, deploy, integrate, and maintain intelligent automation applications using technologies that include but not limited to UI Path, Microsoft Azure, Google CCAI, AWS services that deliver tangible business value.
• Monitor automation systems' performance, conduct audits and adjustments to optimize productivity and reduce downtime.
• Supervise assigned staff (e.g., assign work and provide direction, review work, and provide feedback, establish employee goals, conduct performance evaluations, monitor, and evaluate staff performance, approve/disapprove requests for leave, recommend disciplinary action, conduct staff meetings, encourage staff development).
• Understand and ensure alignment with organizational goals and performance standards.
• Perform other related duties as assigned (e.g., conduct and attend staff meetings, attend staff development trainings and seminars, travel to attend meetings, conferences, and trainings, travel to user sites, operate personal computer to produce correspondence, reports, and other documents, maintain logs, records, and files).

Schedule: 8:00AM to 5:00PM, Monday - Friday

Travel: Some occasional travel to State Office Tower in Downtown Columbus, OH for in-person meetings or training.

PN(s): 20102062

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The ideal candidate, at minimum, must have the following:

Option 1:

• Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts;
• Additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting.;
• 18 mos. exp. in performing project management functions as defined in series purpose.

Option 2:

• 8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting;
• 18 months exp. in performing project management functions as defined in series purpose.

Option 3:

• 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent.

Option 4:

• In offices of statewide information technology policy & planning, positions require completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts;
• 3 yrs. exp. in utilizing word processing software;
• 3 yrs. exp. in utilizing internet browser(s) for research;
• 54 mos. exp. which included following: knowledge of information technology architecture components, developing information technology strategic plans, preparing & making presentations/public speaking, writing information technology related policy & procedures, preparing & monitoring budget, providing cost & resources estimates, & contract management;
• 2 yrs. exp. in utilizing e-mail system;
• 18 mos. exp. in project management or lead role on information technology project;
• 12 mos. exp. in utilizing spreadsheet software;
• 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent.

Or the equivalent of Minimum Class Qualifications For Employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio's E1 Pay Schedule, Pay Range 16. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $43.29 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 16

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$43.29

$45.70

$48.21

$50.92

$53.71

$56.79

$59.12

$61.89

Annual

$90,043

$95,056

$100,286

$105,913

$111,716

$118,123

$122,969

$128,731

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months