Hybrid Telework College Intern, Office of Business and Economic Opportunity, PN 20081158

Who we are looking for:

• A college student with at least 2 semesters left before graduation.
• Someone who is comfortable with computers and customer service (email and phone) that has the patience and desire to help others resolve issues.
• Someone who is willing to telework and who will be dependable without direct supervision.
• Someone who is willing to work throughout the year (i.e., while classes are in session as well as in summer).

What you will be doing:

• Assisting with ODOT's responsibilities related to its contractors (the companies ODOT hires to build roads and bridges).
• Helping ODOT's contractors fulfill their computer-based reporting requirements via email and phone.
• Participating in and learning about the functions of a state agency.

Benefits to You:

-PAID Internship with the rate is based on your rank in school

-Flexible hours based around your school schedule

-Real world experience

-Our interns work year round and are eligible to participate in the intern program long as they are enrolled in an accredited college or university and are in good academic standing

-The opportunity to work on an important mission

Official Position Description:

In the Division of Opportunity, Diversity & Inclusion, Office of Business & Economic Opportunity, works with & assists program staff to perform program functions in accordance with standard operating procedures (e.g., reviews Disadvantaged Business Enterprise (DBE) utilization plans & affirmation forms, tracks payments to DBE firms, reviews efforts of contractors to fulfill DBE utilization plans, reviews subcontracts for adherence to minimum requirements, reviews DBE material suppliers for compliance with standards). Uses computer & related software (e.g., Microsoft Word, Outlook, Excel, & PowerPoint) to write internal & external communication (e.g., emails, letters) & keep accurate records in spreadsheets & databases.

Provides customer support for users of civil rights & labor management information system (e.g., processes onboarding requests, analyzes & troubleshoots payroll submissions); answers the phone, responds to email inquiries, & communicates with contractors. Utilizes personal computer (PC) & related software (e.g., Microsoft Outlook, Word, Excel) to perform various duties (e.g., creates &/or updates spreadsheets & reports, drafts correspondence, & tracks customer support activities). Performs other duties as assigned.

This is a temporary position involving various duties that permit exposure to the student's field of study &/or provide experience that is a useful addition to the student's education & meaningful preparation for future professional employment.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Must be enrolled in an accredited college or university and in good academic standing.