Information Representative - Casual Weekends

Harrisburg, Pennsylvania

Industry: Hospital

Salary: Competitive

Job type: Full-Time

Join our team of Life Changers!
UPMC is hiring a Casual, Information Representative to support the office in Harrisburg 2 weekend shifts a month and occasionally our office at UPMC Community General.
Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!
Weekend Day Shift is Saturday & Sunday 8:00am - 6pm.
Optional to fill in throughout the week on Day or Evening shift.

Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Responsibilities:

Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
Dress appropriately for a business setting and give attention to personal grooming.
Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
Attend regular staff meetings and participate in the implementation of activities within the hospital when requested by supervision.
Comply with the hospital's policy regarding punctuality and regular attendance.
Answer and transfer calls in accordance with hospital guidelines for customer service.
Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.

Qualifications:

Completion of High School graduation.
1 year of minimum experience in a similar position (Customer Service/Help Desk).
Experience working in a health care environment helpful.
Excellent communication and customer service skills essential.
Basic knowledge of Windows software needed.
Licensure, Certifications, and Clearances:
Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Created: 2024-08-22

Reference: 6273279380

Country: United States

State: Pennsylvania

City: Harrisburg

ZIP: 17101