Information Representative, UPMC Community Osteopathic

Harrisburg, Pennsylvania

Employer: UPMC Senior Communities
Industry: Hospital
Salary: Competitive
Job type: Part-Time
Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Responsibilities:
  • Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
  • Dress appropriately for a business setting and give attention to personal grooming.
  • Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
  • Attend regular staff meetings, and participate in the implementation of activities within the hospital when requested by supervision.
  • Comply with the hospital's policy regarding punctuality and regular attendance.
  • Answer and transfer calls in accordance with hospital guidelines for customer service.
  • Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.


Qualifications:

  • Completion of High School graduation.
  • 1year of minimum experience in a similar position.
  • Experience working in a health care environment helpful.
  • Excellent communication and customer service skills essential.
  • Basic knowledge of Windows software needed.
    Licensure, Certifications, and Clearances:
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-04-24
Reference: 6070266595
Country: United States
State: Pennsylvania
City: Harrisburg
ZIP: 17101

About UPMC Senior Communities

Founded in: 1893
Number of Employees: 110000

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