Posting Details

Posting Details

Posting Number S12105P

Working Title Information Technology Professional

Department Grad Sch-Technology Office

About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

College/Unit/Department website

Posting Type External

Retirement Plan TRS or ORP

Employment Type Employee

Benefits Eligibility Benefits Eligible

Full/Part time Full Time

Work Schedule

Additional Schedule Information

Monday - Friday, 8:00am - 5:00pm

Advertised Salary Negotiable

Posting Date 05/17/2024

Open until filled No

Closing Date 05/23/2024

Proposed Starting Date 06/16/2024

Special Instructions to Applicants

Location of Vacancy Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.



Position Information

Classification Title IT (Information Technology) Professional

FLSA Exempt

FTE 1.00

Minimum Qualifications

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

Position Summary

This is a professional position in the Graduate School Technology Office. The position involves a variety of information technology services. This position will be responsible for managing computer systems, servers, and user support. Assist employees in maintaining their software products, troubleshooting, and resolving technology issues. Provide audio/video equipment and conference rooms support. Manage software and hardware licensing, research and purchase IT-related products, and manage IT equipment surplus. Serve as the Network Liaison for EITS and Building Access Controller. Serve as the Building Safety and Security Representative and backup liaison for Telephone Services. Duties are performed under the general supervision of the Director of Information Systems and Data Analytics.

Knowledge, Skills, Abilities and/or Competencies

Advanced knowledge of computer systems and networks, including systems analysis techniques and procedures, consulting, and documentation.

Physical Demands

Sitting for long periods of time, computer work.

Is driving a responsibility of this position? No

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.



Duties/Responsibilities

Duties/Responsibilities

Provide computer systems, servers, and user support.

Manage on-site office computer systems, servers, software, and end users. Perform analysis, diagnosis, and resolution (including tasks such as software installation, configuration, testing, maintenance, and troubleshooting) of various technical issues to ensure continuous operations.

Percentage of time 30 Duties/Responsibilities

Provide computer network support.

Manage office computer network, peripheral devices, printing/scanning devices, audio/video presentation equipment, and other relevant products ensuring security and connectivity. Perform consistent testing, maintenance, and troubleshooting of these technologies and devices to ensure required service levels.

Percentage of time 30 Duties/Responsibilities

Research, evaluate, and purchase needed IT products. Manage software licensing for the end users and IT surplus.

Percentage of time 15 Duties/Responsibilities

Serve as a Network Liaison for the office and collaborate with EITS on various IT-related tasks. Also, serve as a liaison for Telephone and Poster Printing Services to ensure the smooth operation of these services.

Percentage of time 10 Duties/Responsibilities

Serve as a Building Safety and Security Representative and collaborate with the UGA Office of Emergency Preparedness (EOP) department. Supervise emergency response training for the office employees. Maintain safety and medical equipment, the Evacuation and Shelter, and Emergency Contingency plans.

Percentage of time 10 Duties/Responsibilities

Serve as a Building Access Controller (administer the Genetec security system, control the alarm schedule, and maintain building access calendar for all UGA employees accessing the building). Manage security cameras and assist the UGA Police Department when necessary.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Andrey Dub

Recruitment Contact Email adub@uga.edu

Recruitment Contact Phone



Posting Specific Questions

Required fields are indicated with an asterisk (*). Applicant Documents Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents