You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6 and 70.1 of the Civil Service Law.
Transfer:
For 52.6 and/or 70.1 transfer to an Information Technology Specialist 4 (Systems Programming), salary grade (SG)-25, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-23 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office " GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Duties Description • Install, configure, and support enterprise operating systems including, but not limited to, UNIX, Linux, IBM z/OS, and IBM AS/400 running on x86, IBM pSeries, and zSeries hardware platforms.
• Install, configure, and support 3rd party server infrastructure software.
• Assist in the development of, and adherence to, all ESS technical procedures.
• Monitor and respond to support tickets in a timely manner.
• Create and manage shell scripts for automated tasks.
• Provide non-business hours support including scheduled maintenance outages, rotating standby roster, and emergency production outages.
• Create, monitor, and review reports each day for server status, escalating to the supervisor or manager when appropriate.
• Monitor resource utilization of servers running on x86, IBM pSeries, and IBM zSeries hardware platforms.
• Ensure that upgrades, patches, and remediation of vulnerabilities are performed on regularly scheduled intervals.
• Provide professional support while interfacing with coworkers, other technical teams, vendors, and customers.
• Provide oversight and supervision to ensure the maintenance and support of enterprise operating systems.
• Direct and supervise staff including, but not limited to, communicating objectives and expectations, allocating resources, assigning tasks and projects, reviewing progress and deliverables, and providing constructive feedback.
• Develop training plans and provide staff with training opportunities appropriate to their level of expertise including on-the-job training, vendor sponsored events, and formal outside training.
• Perform all administrative duties including, but not limited to, development and completion of comprehensive performance programs/evaluations, review of timecards, and telecommuting journals, etc.
• Handle personnel and performance issues in a timely manner and with discretion.
• Research and plan the maintenance process according to installation guidelines.
• Communicate outage information to impacted customers.
• Troubleshoot problems collaboratively with coworkers and other technical teams.
• Write and maintain documentation including infrastructure diagrams, troubleshooting articles, and upgrade plans.
• Develop and maintain recovery procedures.

Additional Comments Knowledge, Skills and Abilities:
• Demonstrated experience with Operating Systems (more than 2 years to 5 years).
• Demonstrated experience with Operating Systems including, but not limited to, UNIX, Linux, IBM z/OS, and AS/400.
• Demonstrated experience in supervision.
• Demonstrated experience with shell scripting.
• Demonstrated troubleshooting ability.
• Demonstrated ability to multitask and work independently.
• Demonstrated ability to work effectively in high demand situations.
• Strong verbal and written communication skills.

Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency's mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee's duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.

Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Name Jane Rost

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address recruit@osc.ny.gov

Address

Street Office of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than June 11, 2024. Documents must be sent as unlocked and accessible attachments.
Reference Item #00411-JER in the subject line of your email and on your cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Elizabeth Gifford, CIO_HR@osc.ny.gov

When responding, please include the reference number from this section only. The StateJobsNY website Vacancy ID # should not be included.