TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.

Under the direction of the Deputy Director of the Technical Operations Branch, the Information Technology Specialist I (ITS I) serves as Information Technology Specialist on a wide range of complex application development projects. The incumbent serves as technical interface for projects involving ETP Salesforce Software-as-a-Service (SaaS) platform, the framework for ETP systems. The ITS I provides information technology consultation in support of ETP programs, researches business requirements, obtains system specifications, documents business processes and workflows; participates on system design, analysis, testing and implementation, and maintains communication among project stakeholders. As needed, the incumbent works with external systems integrators in the planning, execution and deployment of new Salesforce applications; monitors integration of information systems and/or subsystems. The incumbent also provides support for the Technology and Website Management Unit of the Technical Operations Branch, acting as IT Administrator for SharePoint and ETP Website, in addition to working closely with the Research Analytics Division.

Participation in telework is subject to the Department's policies and supervisor's approval.

Additional information can be found in the attached Duty Statement.

The job is located in Sacramento. This position is headquartered in Sacramento and may be eligible for telework under ETP's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

You will find additional information about the job in the Duty Statement .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-429723

Position #(s):
281-393-1402-005

Working Title:
Information Technology Specialist I

Classification:
INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A
$6,751.00 - $9,048.00 B
$7,413.00 - $9,932.00 C

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Work Shift:
8:00 am - 5:00 pm

Work Week:
Monday - Friday

Department Information
The Employment Training Panel (ETP) has proven to be the state's premier program supporting job creation and retention, through training. For more than 30 years, the ETP program has helped to ensure that California businesses will have the skilled workers they need to remain competitive. In order to continue our mission, we are constantly looking for highly motivated, innovative individuals who value a positive and empowering work environment.

Working with ETP presents many challenges and opportunities for personal and career growth. If you strive to make a difference we invite you to seek a career with ETP.

Department Website: http://www.etp.ca.gov

Special Requirements

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. If it is determined an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.

It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/19/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Employment Training Panel
Attn: Job Control # 429723
c/o EDD, Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Employment Training Panel
Attn: Job Control # 429723
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Degree and/or School Transcripts

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• IT Spec I possesses skills and knowledge in SalesForce Sofware-as-a-Service (SaaS) platform, including experience with system design, analysis, testing, and implementation of Salesforce applications.
• Experience in SharePoint administration and website management and technologies, with a web development languages and frameworks preferred.
• Strong backsground in application development frameworks and technologies, with a focus on analyzing business requirements, obtaining system specifications, and documenting business processes and workflows.
• Knowledge and experience working closely with Research Analytic divisions or similar units, demonstrating an ability to collaborate on data-driven projects.
• Experience with external systems integrators in the planning, execution, and deployment of new Salesforce applications; monitoring the integration of information systems and/or subsystems.
• Ability to effectively communicate verbally and in writing to all levels of management and staff, maintaining communication among project stakeholders.
• Skills to independently troubleshoot, provide support services, and act as IT Administrator for SharePoint and ETP Website.
• A passion for process improvement, problem-solving, and providing excellent IT consultation in support of program objectives.

Benefits Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.etp.ca.gov
Hiring Unit Contact:
Tara Armstrong
(916) 767-4143
Tara.Armstrong@etp.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Jaime L. Gutierrez
(916) 327-5329
jaime.gutierrez@etp.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

ADDITIONAL DEPARTMENT INFORMATION:

Click on the link to complete the Recruitment Survey: Recruitment Survey

Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.