Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Hourly base plus UNCAPPED commission

Position Summary:

To receive inbound telephone calls as a result of various marketing campaigns targeted to ADT's Personal Emergency Response Service and successfully position interested customers for a system that fits their needs.

• Provide resolution and close sales for both new and existing customers by taking qualified prospects through critical selling path of gathering information, determining needs and setting up an order.
• Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
• Make outgoing follow-up telephone calls to undecided leads and outbound calls to leads that are received via the Internet through various campaigns

Qualifications - External

Education/Certification:

• High school diploma or equivalent.

Experience:

• 1 year inside sales or equivalent sales experience preferred.

Skills:

• Good communication skills.
• Strong verbal skills.
• Excellent listening skills.
• Positive interpersonal skills.
• 20 wpm accurate typing.
• ADT specific product knowledge.

Pay and Benefits Disclosure:

The pay range for this role is $13.00 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.