Chicago Fire Football Club is a Major League Soccer team that was founded in 1997. The Club returned to Soldier Field as well as opened a new 50,000 square foot business office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an ambitious vision that will transform the Club in the coming years.

Position Overview:

Chicago Fire Football Club is seeking a dedicated Inside Sales Representative to join our team! Inside Sales Representatives are a part of a 9-month program where you will be responsible for generating new business as it relates to Chicago Fire FC ticket inventory. This Inside Sales program provides coaching to develop skills and techniques necessary to build business relations and generate revenue.

The ideal candidate is a competitive self-starter with an unwavering positive attitude and constant desire to learn. A strong work ethic is essential for this position to meet department productivity standards of outbound calls and scheduling face to face appointments. In this program you will be assessed not only on your contributions to the organization, but also on your coachability. Candidates who display such characteristics will find internal and external opportunities to advance their sports careers. The Chicago Fire FC is committed to building and growing sales careers in professional sports. The role will report into the Club's Inside Sales Manager.

Job Responsibilities:

• Maximize ticket sales and ticket sales revenue through execution of sales calls (up to 100 per day) and weekly meetings
• Consistently achieve or exceed levels of "hustle metrics" (calls, talk time, referrals, appointments) and weekly sales activity
• Generate new sales through season tickets and full-season equivalent (FSE) ticket packages
• Strategically prospect new group sales opportunities and collaborate with team members in developing new group sales programs and enhancing existing programs
• Meet or exceed quarterly revenue goals
• Enter all pertinent prospect and customer information in the CRM platform for efficient reporting and effective pipeline management
• Work assigned sales, promotional, and team events to develop new prospects and referral opportunities during games and outside business hours
• Provide best-in-class customer service for all prospects and clients
• The candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best
• Demonstrate professionalism in all interactions daily. (e.g., strong interpersonal skills, positivity, prompt and professional follow-through, openness to new ideas and suggestions)
• Other duties as assigned

Required Qualifications:

• Self-motivated, persuasive, and results-oriented; must be driven to exceed goals
• Must display a strong work ethic and desire to build a career in professional sports
• Excellent interpersonal and communication skills
• Willingness to learn in a fast-paced environment
• Desire to be a sports sales industry leader
• Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays

Preferred Qualifications:

• Previous customer service or sales experience
• Bachelor's degree
• Conversational Spanish language fluency

Please note:

• Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we'd like to welcome all diverse candidates to apply to opportunities within our Club.
• CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.
  • If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the Human Resources Department at [email protected] to let us know the nature of your request and your contact information.

MLS Privacy Policy:

• By clicking apply, you agree to the terms of the MLS Privacy Policy.

Job Questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you legally authorized to work in the United States?
3. Please rate your language proficiency in Spanish 1-5 (1 - No Knowledge, 2 - Basic Knowledge, 3 - Conversational, 4 - Advanced Knowledge, 5 - Bilingual/Native)
4. Why the Chicago Fire FC?

---